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Customer Ratings & Reviews

Your price for this item is $879.99
The comparable value price is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 1238 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers often highlight the washer's large capacity, effective cleaning performance, quiet operation, and ease of use. Some customers have expressed concerns about the washer's reliability and balancing, while others miss having an agitator. Overall, the size of the washer is seen as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,238 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves clothes dirty. Half the time clothes don't even get wet. No matter what settings used.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello, we have provided a troubleshooting link down below.
      https://producthelp.maytag.com/Troubleshooter?thispageid=13045 MaytagBrand

  • Rated 1 out of 5 stars

    Would not purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this washer installed and it worked great for maybe 3-4 loads of laundry and stopped working. Waited 3-4 days for a replacement to be installed and not even a week later it did the same thing! Would definitely not recommend

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Lauren228, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Replace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to switch it for a better product soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I bought without agitator to be able to wash larger bulky items. It can’t balance them and just fills with water over and over. It stays balance when you load lots of clothes however they end up in a twisted mess. So mad I missed the window to exchange

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Amber, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A MaytagBrand

  • Rated 1 out of 5 stars

    mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not like the way washer performs, uses very little water to do a reg. cycle afraid is going to get broken right away

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept getting unbalanced loads.. Don't know if it was defective or not but we returned it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Worked for six loads then locked up. Returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Bad washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst washer I have ever used. Keep stopping during washing with alarms

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Dontlikebestbuy, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has never been able to be leveled and at 18 mos old is making a loud noise like it is fixing to burn up. Maytag washer is constantly readjusting load and will sporadically shut off due to uneven load

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Michael. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Leaves a residue on dark clothing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the washer, but it leaves a residue on my black pants and scrubs. I think it may be detergent residue. I'm looking for a fix for this instead of taking a wet cloth and wiping it off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    piece of crap well never by again worst experince

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sucks doest wash are cloths properly leaves lint and soap and mangles are cloths we bougt it at best a very bad experience we ever had may tag sucks all they want to do is blame us and charge us for checing it to come to the house and inspect it nver will by a may tag ever again but were stuck with it for worst machine we ever bought and mangles are cloths

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi nightmare, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took Best Buy 6 weeks to deliver it and then it broke after 2 weeks of use. There were no help whatsoever and I told me I had to go thru the manufacturer

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, AllisonJ. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has had problems from the start, it has a bowl that is out of balance, oblong, it grinds and make horrible noises. I have had the service people out and the confirm that this product has its main tub out of wack!. I would galdy trade this for a real washing machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Tomm. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Do not buy. Broke 3 months outside of warranty and it wasn't covered under the 10 year parts. Would cost more to repair than the cost of the machine itself.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, RayonaP. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money.horrible washer loud m9ves to much.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Not a match

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not worth the price as installed in my house. This could have been an installation error error or was manufactured poorly. Either way, it only functioned four times.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Dryer
      , thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 1 out of 5 stars

    Notacleanpurchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I never purchased it. It is loud and the darks come out with a white film on them. I have cleaned the washer out. I'm using the HE laundry soap and nothing has helped. I have to do smaller loads and sometimes do load 2 or 3 times for it to come out clean. I am returning it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey NotHappy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. MaytagBrand

  • Rated 1 out of 5 stars

    Wish I could return!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbalanced every other cycle or contents is all tangled up. Not user friendly. No troubleshooting manual comes with this washer to refer to, have to go online for any info.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Jcat, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Bad purchase!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money!! Bought in 2022 and only lasted a couple years! Display went out

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Broke Down

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product March 7th, 2023 and just broke down 13 months later. Disappointed in build quality.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand