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Customer Ratings & Reviews

Your price for this item is $879.99
The comparable value price is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 1238 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers often highlight the washer's large capacity, effective cleaning performance, quiet operation, and ease of use. Some customers have expressed concerns about the washer's reliability and balancing, while others miss having an agitator. Overall, the size of the washer is seen as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,238 reviews
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy if large ant of clothes added Machine tends to move

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told next day delivery n ain’t gtn it till nine o’clock pm Friday n ordered few days ago. Upsetting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maytag washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not good level washer and not enough power. I recommend other brand names.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey WhirlpoolWasher, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    Worst Washer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not clean clothes. Repeated washing does not help.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Bus830, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Good washer, bad installation service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, buthe delivery people didn't have the right drain hose so we had to buy one and install it ourselves. They were not prepared.

    I would recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MichaelE. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use, Noise level
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very attractive and easy to use, plus it's very quiet. Even on HIGH for spin, clothes still are quite damp. In all, it's a very good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nearly Perfect Washer!! Large!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer so much, its huge, Its quiet for the most part, as long as its on a level surfaca. Sometimes i hear a strange noise or 2 but it’s manageable. I love everything about it except that i have a hard time soaking my clothes! Dont forget the service plsn just in case!! I would nottrade my washer for any other washer! I would rate 5/5 stars but the feet on the bottom are jdut so junky feeling. (Befter thsn the dryer feet though!)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it ! This washer is so noisy and moves and shakes like it’s about to take off like a plane. Horrible horrible ! It scares my kids because of the movements and noise it makes .

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey GlendaS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine, nice price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer holds three times the load as my previous washer taking up the same amount of space. Power Boost gets clothes nice and clean. Love the drawer that pulls out to load detergent and softener. The app is great also, don't use the remote start feature but it is nice the app lets me know each stage the washer is on and how much time is left.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity features. And ease of function

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It has a big capacity and washes perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    King of Washers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great washer from Maytag. I love the fact that this washer can handle large loads. The washer has a deep reservoir. I also like the smart washer features which allow you to operate it from the Maytag app. Once again a great product from Maytag!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Maytag magnificence at its finest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of operation. Quality construction. Quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Washer Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the machine. Don’t make such noise like the others models. It’s a big machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    New washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Full size, it’s quiet, and the glass top looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Stay Away!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer, and matching dryer, when they came out due to the large load capacity. Has never filled up enough with water (even when selecting deep fill or bulky items) and starts turning with dry clothes. The clothes then wrap around the agotator and cause the mahcine to go off balance. Come back 20 minutes later and the thing has walked itself across the room due to being off blance. And good luck untangling your clothes from the agitator. Contacted Geek Squad and someone was supposed to come out this past Wednesday. Still havent received a phone call to get it looked at.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. My white’s doesn’t get as white as with my old machine with the agitator but I can wash my king comforter in it and that was my main reason for this purchase. I love the size

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Great use of water

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep tub, uses very little water but washes great. Only issue is that the pump out cycle is a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So happy I switched back to a top loader washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well. We had lint balls sticking all over the clothes in the first few loads and had to rewash them one or two times. Once I researched the issue and realized that we were using too much detergent, the issue was resolved. The capacity is huge! I love all of the washing options. I'm so happy that I switched back to a top loader.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very disappointed in this washer. We bought Nov. 2020 to replace our previous Maytag Bravos which lasted about 13yrs (until that unit spontaneously caught fire.) We figured it lasted us without any major issues for over 10 years, so we purchase another Bravos washer. This one is barely 2 years old and has been so testy from the beginning. Constantly throws error codes. Then about a month ago it stopped working completely. It would keep "sensing" the load for about 3 mins, never fill with water, then go straight to "washing complete". I purchased 3yr Geek Squad protection so contacted Best Buy/Geek Squad. It took almost a week to get a local tech to come diagnose it. Then over another week for all the replacement parts to come in. He came back with 3 other technicians and the four of them replaced multiple parts, including the clutch, rotor, stator, valves, and slider. It worked for exactly 2 loads and then they closed my ticket. Then on the 3rd load, it started with the exact same problem as it did before-- sensing but never washing and then reading "washing complete" after 3 mins. I texted the Geek Squad tech, he said he now needs to replace the main power control board. I have now been without a washer for over a month, with a family of 5 including 3 soccer players. We have spent hundreds at the laundromat in the past few weeks. Now I have to wait for the tech to come back this weekend, (if the part even comes in in time) and if that "fixes it" again. They refuse to initiate a return or exchange because I have to have the same problem for 90 days. Even if it does work, by this time they will have replaced nearly every major component on the washing machine which to me is unacceptable for a 2 year old, thousand dollar appliance. I have very little faith in this washer/Maytag/Geek Squad/Best Buy at this time.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, HollyM. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand