Customer Ratings & Reviews

I bought this wash machine from BestBuy before Christmas thinking that it would not be delivered when they said it would be delivered, the day after Christmas. Well it was. The day after Christmas 2 gentlemen showed up and installed the new washer and hauled off the old one in about 15 minutes. That’s customer service. I will be considering BestBuy for all my appliance purchases in the future. So far this is a great washing machine. I have not figured out all the bells and whistles yet. The only thing I am not using is the Bluetooth option with it. Supposedly your able to keep up with the maintenance and how the machine is performing with the Maytag app but I not willing to pay each month to maintain the app. But other than that so far it’s a great machine.

Love my washer best purchase I’ve ever made, I love how it cleans my clothes and have them smelling fresh and how the washer lets me know when it’s time to clean the washer as well and all the different settings to choose and the best part is when I forget to start my washer I can do it from my phone because my washer is connected to WiFi as well very awesome

Wonderful machine nice large tub that handles my kings size comforters and large loads of jeans. Run quiet and smooth and get the cloths nice and clean. I would recommend this washer to family and friends. Very satisfied

I would give it 5 stars except for some slight issues with unbalanced loads (because I bought it specifically to was oversized things). Overall a great machine! I switched back to a top loader from a front loader and I am over the moon about it.

Good solid washer. High capacity quite enough to be in same room.

We have had our washing machine for a few weeks now, lacks some setting options our previous washing machine had. Over all great washing machine. Runs quite, good features and really like the stainless steel drum.

The washer as some cool features that I really like. The built in water faucet is very convenient for pre wash. The only con is the fact that remote botton has to be manually pressed in order to operate the washer remotely.

Overall this is great. It is very large and does more than twice the load amount my old washer did in half the time. Only downside is that it is extremely loud. Sounds like it’s bringing down the house sometimes. But it does a great job washing and I love the faucet to rinse stains etc that is inside the machine.

Excellent washer . This is our second one. Nice capacity for comforters, dog beds, it also gets my dirty work clothes clean. It is also very quiet.

We got a new washer and dryer set due to our old ones being outdated. We love them. No issues so far and they are so easy to use!

Love this , so far it is wonderful, it’s large enough to handle bulky queen sized bedding with no problem at all. The quick wash does a great job and I absolutely love the built in faucet. I do wish the trim molding was better. It’s sharp so I had to put tape on it to keep it from scratching hands wrists and arms

I’ve had this washer for tree years now and has been a trooper . I haven’t had a problem with this at all. Definitely worth every penny

Holds a huge load but uses a much smaller amount of water than the old machine. Quieter too. Very happy with this purchase.

We had this model in our last home, which we sold. So we bought another one. A nice large capacity washer that's easy to use. Salesman was knowledgeable. Installers were on time and polite.

Cleans well, easy to use, allows for larger loads or a full size comforter. You can preset for a time delayed start.

Washer was less than six months old when it wouldn’t complete the cycle. The machine had an error code pertaining to the drain being clogged (it wasn’t) and remained locked indefinitely with my clothes in it. My husband had to manually drain it (big mess) to get it open. We contacted Maytag and they sent out a tech (two weeks later), who said he’d have to order parts and come back in another two weeks… He came back out, installed the parts, and told me it was fixed. That evening I try to wash a load and the same exact error happens and my clothes are locked in the washer soaking wet, AGAIN. Repair people can’t come out for another TWO weeks. At this point I have no faith it will be fixed then and Best Buy just informed us that it’s only a two-week return window. Two weeks?? That’s ridiculous. The employee in the store said she “only makes $15 an hour” and told my husband that he could go find the manager himself!!! I won’t be shopping at Best Buy ever again. We have two very young children, I work full time, and I have been schlepping to the laundromat for over a month after spending $800+ on a new machine. Not to mention spending $60 a week on laundry!!! Long story short, do NOT buy this. Best Buy and Maytag will leave you high and dry when it breaks.

I luv this washer. It is quiet and actually has a quick wash cycle that is quick. The pet hair filters are amazing It has 2 filters that are easy to get to. Although that cycle takes a lot more time to wash.

THE BEST washer I have ever purchased. Large enough for teenage clothes, deep fill is great, easy to use. Almost like the old time machines. Got a comforter in it with no issue.

this is big, this is huge! I used to make 2 loads of uniforms now, one is enough. It is quiet. I love to be able to add as much water as I want to dilute the microbes I could have on those uniforms.

Nice washer. I am 5.4 and it is hard for me to reach the clothes at the bottom. I wanted a big washer but it doesn’t handle the big loads as well as I would like. It gets off track easier than my previous washer. Otherwise, for everyday use, it’s been wonderful!