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Customer Ratings & Reviews

$1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 1257 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are positive about the product's large capacity, quiet operation, and overall performance. They also appreciate its ease of use and convenient size. However, customers have expressed some concerns regarding the machine's balance, issues with the spin cycle, and the absence of an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,257 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    solid machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Very deep bucket for large loads. Lots of options for different types of clothing, bedding, etc...Have always been happy with Maytag washers/dryers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my washing machine for 3 weeks and LOVE it! The basket is deep so there is room for lots of clothes! I chose this machine because I can control the water temp, spin speed, and dirt level. Well, I don’t need it. All the settings are precisely what I would have chosen based on the cycle (normal, bulky, colors, etc). The clothes come out smelling clean (replaced a front loader). So far I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacious washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a spacious washer. Sometimes the water level is low while washing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grandma

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans well so far although I had to return the first one because it was broken out the gate. A lot of condensation accumulates on the control panel when using warm setting, I don't think this is supposed to happen. Very loud washer!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. With the glass top I have just watched it going through its cycles. The auto sensing filling of the water is really a great feature. It gets the clothes real clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my new Maytag for a couple of months now. No problems, it washes beautifully, doesn’t give me a continuous alert that I need to run the “clean” cycle like my old machine , also doesn’t display clearly what the settings are for each of the various cycles - so if I want to know what temp a particular cycle is I need to press the temp button to find out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer highly recommend easy to use works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy. Bad service bad product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working , had problems with it about exactly 1 year after purchase. Nothing but problems. Stopped working mid cycle many problems with electric panel. Bought extended warranty , 1 yr commitment. Warranty’s service man would not fix it bc I took a few screws of back panel. Electric panel is broken and the new new panel is on back order with no date listed. 90+days Now I’m stuck in a warranty for a year I can’t cancel without 180$ fee. So I cannot get it fixed. I cannot cancel my warranty. They told me nobody can come to fix it because the panel has been removed and it is listed in my profile as being tampered with. I am still paying off this washer furthermore, the electric panel they need to replace is on backorder indefinitely. I need Best Buy to compensate us for this. Five people in the family, haven’t got to go to the laundromat is virtually impossible.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the washer. Quiet, smart and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great washer but needs repair in first month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased February 22,2021 cleans very well, love the size and cycles it offers. But not to happy with balancing sensor. When washing bulky items or a couple of items it gets unbalanced. It extends the time of washing cycle or stops after try to balance a couple of times. So I have to adjust the items a couple of times til it balanced enough to spin. Also the touch key for power doesn’t work at times after a couple of weeks of delivery. Repairman ordered new board.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are delighted with our new washing machine. Easy to operate and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine no complaints Easier to use stress free Wi-Fi connected operate from your phone phone easy-peasy Go and get yours

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge capacity and lots of features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No center agitation pole in this top loader was new for us but it really does a fantastic job and the extra space given back is wonderful. Loads of settings and features makes this machine a win for us.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    jeanpaul

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, easy to follow button, large capacity and tub.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything was mother day gift for my mom she like everything she was so happy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, quiet, and cleans clothes very well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer vent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing the washer and dryer! The first time I ran the dryer, there was an error displayed about the vent. I moved the dryer away from the wall, and the error went away. I'm waiting for my son to come from Houston to fix the vent. Right now the dryer is about 10 inches from the wall to work. The vent was too twisted to run correctly when pushed up even with the washer. I'm not sure if I need a new outdoor vent or if we can get the vent straightened out to work correctly with the dryer pushed back against the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful delivery service of Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Maytag washer from Best Buy. Very easy to use. Had it delivered and install and the two gentlemen that came were wonderful. Polite and cautious not to hit other items, made sure it ran correctly and was only her for about 10 minutes. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Clean clothes for everyone!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this machine holds a large bed quilt or a small load of lightweight clothing. Efficient and easy to use (even though I'm not computer-competent.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag Washer 5.3 cu. ft HE Smart Top Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. My only complaint is when washing bulky items, especially bedding and quilts....machine repeatedly stops spinning because machine indicates clothes/bedding is out of balance. We have to constantly adjust/re-arrange items and sometimes have to remove one or two items and spin one item at a time.

    I would recommend this to a friend