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Customer Ratings & Reviews

$1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 1257 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are positive about the product's large capacity, quiet operation, and overall performance. They also appreciate its ease of use and convenient size. However, customers have expressed some concerns regarding the machine's balance, issues with the spin cycle, and the absence of an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,257 reviews
  • Rated 1 out of 5 stars

    Horrible Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer and waited 3 weeks to get it. I had to go to Best Buy just to find out if I would ever get it. They at Best Buy are so unorganized and there customer service sucks. The first week I was suppose to get washer they called me 3 hours after they were suppose to deliver to tell me that I wasn't getting it this week. The second week no notice the 3rd week I got it LOOK AT THE DENT.. I am truly upset never a call from the Best Buy in Big Flats, NY to confirm anything Now the whole bottom is dented and all I will get is 10% back. well a 949.00 washer and they will give me 80.00 back. Never Again will I buy an appliance from them.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey MaytagWasher, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i try so many brand.This one i love so much,washer so clean and dry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s good product easy to use and work excellent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife and she loves it can’t stop using it. Top-of-the-line washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this model in a different color in my previous home. When I needed another after moving, I looked for the same. This one I purchased is complete garbage. It adds water to BARELY cover the load, agitates for 3 seconds then drains water out. This repeats about 4 times and the wash "completes" in 5 minutes. BUT my clothes are not clean and my water bill is going to skyrocket.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this top loader because we have had multiple front loaders and they last like 3 years. The reviews were good for this top loader. I love it so far, it has many settings for your washes and I love that it has Wi-Fi, it lets me set more settings and tells me when my clothes are done washing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer does not fill enough

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible washing machine! The water does not fill up enough to wash the clothes thoroughly. I bought this washer in June 2021 and it broke down in March 2023. It required major repairs. It just suddenly stopped working too. Buyer beware and stay away from this machine. Note: The pictures shown are from March 2023. I kept this machine always clean and in the end it failed me.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Terry. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    JUST BUY IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is so amazing. So many cycle options & it really spins the clothes well. Saves on dryer costs. The quick laundry cycle can get your clothes clean in a little over 30 minutes!!! 10/10!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Maytag washer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Maytag washer is huge. Works great is quiet to us but its in basement on concrete floor very little to no wobble. No complaints yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Gets the clothes clean. Is a little on the loud side, but it doesn’t bother me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my washer machine! Whenever I need any appliances I always go to Best Buy! If anything goes geek squad is always there to repair!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good washer, but doesn’t last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, however the drain pump broke after 3 years causing the electronics to break. Unfortunately, it was cheaper to buy a new washer than to replace the drain pump and PCB panel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so much quieter and more efficient than my last washer. I’ve got two boys and we are running the laundry every day. I’m so happy that our clothes are getting clean and dry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality washer. After ten months of use, wash broke. It kept staying in sending mode. Called Maytag serviced and they finally fixed it after a month of waiting because they have to order the parts. Even after it was fixed more problems arised. Load balancing issue even though there was just one piece of clothes in the washer. When the machine spins, there were loud noises. After a wash clothes were still dirty. My warranty had just expired. we planned to buy the dryer to complete the set but this washer will be our first and last Maytag product.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Best Buy and Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Maytag and Best Buy always helps me with my appliance needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer set. I got the one that has the impeller in it and does a great job cleaning my laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and load options color and many modern futures

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brand quality isn’t good.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few service repairs washer still leaves residue on clothes. Totally disappointed with Maytag and customer service. I use recommendations from Maytag regarding measurements for laundry detergent, I purchased recommended laundry cleaner for model.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new washer. It is so easy to work that I can trust my 12 year old to do it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What is a title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had wrinkle clothes when finish washing. I DO NOT dry my permanent press clothes in the dryer. Therefore, it’s hard to get wrinkles out

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Nona123, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand