Customer Ratings & Reviews

It is very easy to use. Unfortunately, the lid broke and I am waiting cor it to be repaired. Best Buy really needs more technicians hecause it takes so long to get one out to your house. Then they have to order the part. Then you have to wait until it comes in and then wait on the technician to come back and install it. You can't install it yourself, or it will void your warranty.

It should go without saying however you must use the instructions that come with the washer to make sure the settings are right otherwise the machine doesn't use enough water to wash the clothes. We bought this as an open box and it didn't come with the instructions so I tried to wing it as far as washing settings go. The machine was shutting off in the middle of a cycle as it was out of kilter, it bounced around and made so much noise I almost thought a plane hit the house. But then I went on line and got the instructions and all those issues are not occurring. I'm disappointed that it doesn't seem to have a slow spin cycle for delicate items however so far no clothing seems to have been damaged. I am also disappointed that even though the lid is glass, it is so darkly smoked and you can't really see what is going on inside of the machine. Even though I see all these issues I would buy it again at the price at which I was able to purchase it.

Ease to use one thing i don't like is the adjustment when draining

Fits a lot, very easy to use. Works very well. Would recommend.

This washing machine has a huge capacity. It is easy to get through your laundry in a short period of time. Very quiet when compared to my previous washing machines. Bulky items however must be equally distributed in order to assure that it can complete the load.

Amazing. Quiet. Huge capacity. No vertical agitator and still works great. Highly recommend this washing machine.

This only gets the 5 stars because this needs to be brought to all buyers attention. Please read the one star reviews! Keep looking, this is not worth the $1000+. I bought this a little over a year ago, both washer and dryer set, dryer is going strong so far! I was in love. It was quiet, efficient and washed the clothes pretty well. Best of all i could wash comforters and towels with ease. I loved the large wash basket. Then before 1 year comes up, it stops draining in the middle of a wash. They came, the washer was draining again. Although it sounded louder than it originally did when it spun, it was LOUD. Fast foward a year it now would not get pass the sensing and go straight to washing complete. Got someone out here, paid 140.00+ to do the assessment (from maytag) only to be told the whole washer was shot due to a broken drain pipe(original problem from year 1) which caused water to go on to motor, which is now shot as well, and the outer basket needs to be replaced. All in all, he said get a new washer it ain’t worth fixing. And don’t make the same mistake i did, with whatever appliance you get ALWAYS get the extended warranty. Everyones problems that is listed on here in the 1 star review is right, i just wish i had read the bad reviews first.

Absolutely love the size of this washer. I am able to wash my sofa covers easily. The only problem is that the machine gets off balance with bulky items and the cycle has to be stopped so that the clothes can be repositioned. Also, I always use the max fill as I am not sure their is enough water otherwise.

Just bought a Maytag top load washer. Got an excellent price at Best Buy. Delivery was so professional, fast and easy. (Fast as in a few days later... and fast as in they took 15 minutes to install and were gone.) It doesn't have an agitator but it still does a great job getting things clean. And even my king-sized comforter fits in this washer. Best part is that it is top loading, so I don't have to tweak my back getting clothes in and out. So happy I went with Maytag!

Great washer. I was looking for the bigger unit but it was discontinued. This is large enough to get the job done with bedding or cloths. If you need a bigger load, you should probably get up more often and wash cloths. No spin issues after we loaded couple times. You obviously need to place cloths in somewhat balanced. I see some reviews mention spin issues. Learn how to load a washer. You can’t throw your entire house in the thing. It’s a big open area, have some common sense. Wife loves it. Mine was set in Spanish by default. Look on youtube and it’s easy to change language and setup.

Great features and very easy to use, price was very reasonable!

Best washing machine ever! It fits so much (double what my front loader used to hold). It never smells (like my front loader used to - eek!). It cleans our clothes well. And isn't dead quiet, but I'm totally ok with the little bit of sound it gives off. I literally go out of my way to walk by our laundry room now to just "see" it. It does have a lovely sleek look. Seriously, stop looking at other washers and just buy this one.

I would highly recommend this washer. It is a great utilization of space as our previous washer had the same measurements but could not fit our comforter. The washer detects the weight in it and will not overfill and even balances itself out. If it can not balance the items in the washer it will stop the cycle so you can disperse the load so it wont throw itself out of balance. It even has a clean cycle where every so often it will need to do a clean cycle so your washer stays clean for cleaning your clothes. One of the best investments I have ever made.

The washer is quiet and efficient. I like the capacity because my family does a lot of washing haha. No problems so far

We bought a house last year and the washer and dryer came with the house. The washer quit working, so I purchased this washer because my first choice (also a Maytag) was a 2 month backorder. I have always had agitator style washing machines, but I wanted something with a large enough capacity to wash comforters and blankets. The very first washer and dryer set I owned were Maytag, bought in 1994 and after 22 years, had to replace the motor in the dyer, and after 25 years, the timer in the washer! I left those behind when we moved to our new house (and as far as I know they are still working) which I'm still kind of sad about because I know appliances nowadays don't last that long, which is a shame for the cost. Personally, I prefer good old fashioned mechanical over computerized anything because so much more can go wrong and is more expensive to repair. Took some getting used to, but so far, I love this washing machine! My clothes are clean and the impeller seems to be a little gentler during the wash process than an agitator.

The motor on our Speed Queen died and we needed a new washer. This washer was among the top rated washers. It does not have a center agitator like the Speed Queen did and therefore is gentler on our clothes. Some wash cycles can take a little longer because of this, but they really get clothes clean with no soap residue. If you try to wash a single large item like a bath towel, the washer may become unbalanced during the spin cycle, so it is important to have enough items in the washer before you start a load. Once we realized this, we've never had any issues. It is a large capacity washer--the opening at the top of the washer is about 39 inches above the floor--so if you are below average in height it might be difficult to reach all the way down inside to retrieve smaller items from the bottom of the washer. Overall a much better washer than our previous washer and we are very pleased with it. Best Buy delivered the washer on time and did a good job setting it up and removing the old one.

So far this washing machine is plenty big enough for our needs and seems to do a good job cleaning and is fairly quiet

this is a very quiet washer so much better than my last one so far everything comes in clean I really like that i can wash my pillows without something in the middle easy to load specially like the fill option i like more water The only thing I don't like is the lock inwhich all washers have

Love this washer! Quiet, simple and very user friendly. Has a deep fill and soaking feature which is great for heavily soiled items. I’ll never buy any other brand.

Great machine that is very quiet, but has only 2 spin cycles. I wanted the 5.5 cu. ft. and was this one over the phone and I returned it to the store. If you only need a medium and high spin cycle then this unit will be great.