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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1257 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are positive about the product's large capacity, quiet operation, and overall performance. They also appreciate its ease of use and convenient size. However, customers have expressed some concerns regarding the machine's balance, issues with the spin cycle, and the absence of an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,257 reviews
  • Rated 1 out of 5 stars

    Frustrated Customer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty I don’t know how to write this review that Bestbuy is asking to write. We purchase this item on October 17 of 2023. We waited for this item to show up on the 31th of October. To have the item come in damaged now Bestbuy is making wait a month to the date of purchase to get the replacement washer. I’ve call there customer service team and it seems like they don’t care. I called a couple of days ago frustrated asked to speak with a manager and was placed on hold for a good 10 mins until I hung up. According to Bestbuy that’s the best date they could give me.. at this point I have no other choice.

    I would recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello MarvinC! We are sorry to hear about the delay of your Washer. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Sent Back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what Maytag use to be. Very disappointing. I sent the unit back because of a lack of water to clean the clothes and couldn't even spin without banging around. "Efficient" units aren't what they used to be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Top Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Noticeable improvement over our previous machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and a great price and long lasting product and a good warrenty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's not the best..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. But my clothes are not as clean as a washer with an agitator.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, but it makes a lot of sounds and shakes a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice washer but the detergent holder seems like It’s messed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DMaytag top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy mag tag washers & my wife is happy with her new washer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst machine ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute piece of garbage. Barely 1 year into it and the machine breaks down. Nearing $300 to fix, I wish I would have gone with another brand.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi SadCustomer, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer seems to work well and looks great as a bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine covered my expectations!!! Excellent price and value!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Very loud when washing! It’s brand new and should be quieter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LizzieNana

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever. Great experience with the installation

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maytag. Not what they used to be.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my second unit. First one had issues within 2 weeks. Before the 2 months past that it took Best Buy to provide a replacement the digital screen completely quite working as well. The second unit is in place now. In the last 3 days it has developed an issue with the power button sensor. Be darned if I'm not 5 days past my return window.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi BgPoppaB, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash’s clothing great will recommend and the service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product and Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made product with good service from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the old washers better when you can control the water level easier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted me 2 whole years. Would expect more for what I paid.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family is still trying it to see for the two weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag a are the best service at Best Buy is the best

    I would recommend this to a friend