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Customer Ratings & Reviews

$1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 1255 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.1 out of 5 stars

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    Rating 4.2 out of 5 stars

78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,255 reviews
  • Rated 1 out of 5 stars

    Last 3 weeks, buy a Speed Queen!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer threw 3 error codes in 3 weeks and then died…buy a Speed Queen!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Gizmo, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Balancing and shaking issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant balancing and shaking issues. Not happy at all. I’ve only had this a month and I’m regretting this purchase. I’m going to contact someone to service immediately.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Terrible, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Mr. Rudy Valencia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the Maytag 5.3cu ft high efficiency Smart Top Load Washer was an excellent purchase. However the installation portion was very badly done. :( The installer broke the cold water pipe and we haven't been able to contact BEST BUY to have it repaired. :(

    I would recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello Rudy, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Continued problems

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6/22. Five months in and had to replace parts. Would have cost $600.00 if not under warranty. Having maytag come out again in 2/3 due to another noise while spinning. Got the matching dryer as well. Its making a scraping noise. It will be looked at on 2/3/23 as well. Glad i got the 5yr coverage.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Eldon. We value all of our customers and we would like the opportunity to look into this further for you. If you are still needing assistance after service, please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    2.5 years and out!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control board failed after 2.5 years. Cheaper to buy a new on from a different manufacturer. Never was happy with the washing performance. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Would not purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this washer installed and it worked great for maybe 3-4 loads of laundry and stopped working. Waited 3-4 days for a replacement to be installed and not even a week later it did the same thing! Would definitely not recommend

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Lauren228, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 1 out of 5 stars

    Replace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to switch it for a better product soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Lid lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lid lock broken after a month of used, best buy not covering cause its a whirlpool product and they dont service repair of this, contact Whirlpool send private appliance repair shop, still waiting for parts so the washer can be repair!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Nate. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Very unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I bought without agitator to be able to wash larger bulky items. It can’t balance them and just fills with water over and over. It stays balance when you load lots of clothes however they end up in a twisted mess. So mad I missed the window to exchange

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Amber, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A MaytagBrand

  • Rated 4 out of 5 stars

    A nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job. Quality seems to be good. Cycles a little long

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept getting unbalanced loads.. Don't know if it was defective or not but we returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst washer I have ever used. Keep stopping during washing with alarms

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Dontlikebestbuy, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Worked for six loads then locked up. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    piece of crap well never by again worst experince

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sucks doest wash are cloths properly leaves lint and soap and mangles are cloths we bougt it at best a very bad experience we ever had may tag sucks all they want to do is blame us and charge us for checing it to come to the house and inspect it nver will by a may tag ever again but were stuck with it for worst machine we ever bought and mangles are cloths

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi nightmare, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Leaves a residue on dark clothing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the washer, but it leaves a residue on my black pants and scrubs. I think it may be detergent residue. I'm looking for a fix for this instead of taking a wet cloth and wiping it off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has had problems from the start, it has a bowl that is out of balance, oblong, it grinds and make horrible noises. I have had the service people out and the confirm that this product has its main tub out of wack!. I would galdy trade this for a real washing machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Tomm. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has never been able to be leveled and at 18 mos old is making a loud noise like it is fixing to burn up. Maytag washer is constantly readjusting load and will sporadically shut off due to uneven load

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Michael. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took Best Buy 6 weeks to deliver it and then it broke after 2 weeks of use. There were no help whatsoever and I told me I had to go thru the manufacturer

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, AllisonJ. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Not a match

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not worth the price as installed in my house. This could have been an installation error error or was manufactured poorly. Either way, it only functioned four times.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Dryer
      , thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 1 out of 5 stars

    Maytag washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a week and we had to do an exchange. Not pleased

    No, I would not recommend this to a friend