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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1257 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are positive about the product's large capacity, quiet operation, and overall performance. They also appreciate its ease of use and convenient size. However, customers have expressed some concerns regarding the machine's balance, issues with the spin cycle, and the absence of an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,257 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. It does a great job and it is so quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new smart Maytag washing machine! Super efficient and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning different options on this machine, but so far works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over 25 Year Maytag User

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, I’ve noticed a significant decline in workmanship and reliability. I purchased our washer in 2022 along with the Geek Squad 5-year insurance plan for peace of mind—something we never needed with previous Maytag models. Unfortunately, within just a year, we had to use the insurance. After four different repair orders and weeks of frustration without a working washer, Geek Squad ultimately came through by offering a replacement of the same model or store credit toward another brand. Due to our disappointing experience, we decided to switch to LG altogether.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    High capacity, great technology.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has great capacity. Love the technology using the app to monitor your loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It has a big capacity and washes perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My MAYTAG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I bought this Maytag and it has unique feautures, huge drum, and highly innovative. It has a great feature that has a water sensor that senses the amount of water needed for the load size. The drum size is great it allows for xtra large loads. This Maytag washing machine is also "Smart" can download app to start wash when not home . I've had a great experience with this Washer, it's definitely a need to have for everyone's home , it's high in Quality and has great feautures. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with maytag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the delivery team. They are not helpful at all. But the product works like a dream!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great use of water

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep tub, uses very little water but washes great. Only issue is that the pump out cycle is a little loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work hoarse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really worked this Washer with 4 boys and our laundry. Very reliable and works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Wire Harness with this model.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY, the wire harness breaks every 6 months. Luckily I have purchased the extended warranty and after 3 repairs, it still continues to break. Best Buy won't replace, they just continue to "try" repair it. DO NOT BUY and DO NOT TRUST best buy to repair properly. Oh, this last repair is going on 4 weeks with Geek Squad.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    cheap n good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lot of room to wash clothes and very good price love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly wI need it, it fits everything in perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quiet and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it so far! Seems quiet and efficient. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    2 years later needs repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size washer. However doesn't drain water. Have to keep on putting it back in drain and spin. Had to renew warranty to get a repair guy out her just to look at it Disappointed

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, AngelaV. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Gave Error F2E2 in 3rd year. Repair cost is $384

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this machine as Maytag has better brand reputation than others in my opinion. I was warned not to buy it, but we did anyways as there were no other options available during early post-covid era. This beast is now a standing concrete block in our w/d room with an onboard circuit error. Maytag charges $384 for a $900 unit, for a circuit which only cost $30. The total cost of ownership is just insane on it. Stay Away from Maytag.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Stay away from Maytag and whirlpool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst of the worst! Absolute rip off! Maytag customer service is the worst! We purchased matching washer dryer end of 2021. Beginning 2023 it started leaving tiny stain spots on the whole family’s clothes. We thought it was a maintenance issue even though we follow the manual. Spent $700 replacing inner/outer drum and transmission. Now it’s doing it again. Service tech said these are know for this problem. Maytag should replace this machine but they won’t.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Choose another washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud. Doesn't always spin. User manual not thorough. Sanitize with oxi cycle exists but nowhere in the manual does it say which tray to put the oxiclean in. Pitiful excuse for a washer I will never buy a Maytag again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maytag, never again...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned mine 3.75 years then the boatd went bad. I am replacing and not with a Maytag. (My previous Maytag lasted 17 years). Also feel like the cleaning mechanism stretches my clothes, it sort of grinds the clothes together. Even with extra water setting, doesn't add enough watet a times. Full disclosure, dryer still works well.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your Washer. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Nightmare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a nightmare. Have not had it over 2 years and the washer keeps giving “error, no water detected”. The water turns on and is distributed into the washer, only to then drain out of the washer and never actually fills the drum. It is not an issue with the water line, the water goes in thru the hose and back out thru the drain 5-10 minutes later. Beyond frustrating

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand