Customer Ratings & Reviews

Great new washer and the tub is HUGE! It's fairly quiet and easy to use.

Wanted to replace the Maytag appliances with the same/similar ones in our new home. Purchase date indicates 11/24/21...that's when we ordered it for a delivery after 1/13/22. It's close to what the older model was. This model has added the WIFI capabilities. Nice to have, but not (in my opinion) necessary to have. Will need to see how it works/behaves over time. Thought this was to have the center agitator, but doesn't. Not necessarily a negative. Just don't know at this point.

large tub and it runs really well. very happy so far.

I can even fit the large comforters! It's so quiet too!

Love this washer. Huge capacity, quiet and efficient.

The product is generally good with a minor weakness on heavier items triggering a balance problem. The Best Buy website needs work. After you transact (model, price, delivery date) you get an email moving delivery date back. Understandable someone else could buy the last unit while you are finalizing your transaction. Not understandable in 2020 that you can close your transaction and find out an hour later you can’t get product on promised date.

Couldn't be happier with the Maytag Washing Machine. The machine seem to be much more efficient then our old LG machine. The LG would sometimes take twice as long to complete a cycle. This Maytag seems to wash quicker then initial start time shows and still gets the clothes clean. I highly recommend this washing machine.

Very happy with the Washer. Love the feature that alerts your phone when the load is complete. Ability to send a notification to the kids.

Taking me sometime to get use to as I have always had a traditional washer. Think it will be great when I do. I don't think this would be a good washer if you are a short person as I am 5'8 and can just reach the bottom to get things out. I wanted one that would fit my king size comforter and this worked.

I’ve had this washer for about a year now, and it’s been great so no complaints so far. It’s super durable and reliable, totally different from our old one. I like that I can throw in heavy loads and still feel like everything comes out really clean.

I tried to get away from my regretful selection of a front loading washer, purchased about seven years ago. Bought this Whirlpool Top Load washer with very large tub. While it does NOT stink of mold and fungus, as the front load washer always did, it only ever partially fills with water. Clothing items are hardly even stirred in the long cycle and some portions of the load never even get pulled under the water! Imagine washing clothes by putting them near soapy water, but never allowing them to touch that soapy water. All this when the tub is not filled more than 40% of capacity with laundry. So, while this machine does not stink of mold, it DOES just "stink".

The design is sleek and modern, and the controls are very user-friendly. Even if you’re not very tech-savvy, it’s easy to figure out. Overall, this washer has made laundry much less of a chore and has exceeded my expectations in both quality and performance. I highly recommend it!

I purchased this washer and matching dryer last month. The washer is working great so far. The drum is large and deep. I'm 5'8" and I need to be on my tippy toes to reach the bottom of the drum at its furthest point from me, but I simply rotate the drum so that the last piece of the clothes is closer to me to grab. You may need a step stool if you are shorter than me. To date, the only issue I encountered was not being able to pair up the washer and dryer to the Maytag app. Also, the finish cycle buzzer is not sufficiently loud enough to hear it, as the washer is in my basement.

The Maytag 13 Cycle Top-load washer has a lot of cycle options and comes with a extra power button that pretty much covers all of our washing needs. We have washed some very dirty napkins and towels using the extra power and the results were excellent. We had the washer for a few weeks so far and there is not a single problem. The washer capacity is huge compares to our old front-load one.

Love the capacity on the washer and the ease of using the app!

The tub is very large, and you can barely hear it running even with comforters/bedding bulky items. The stain removing in insane! Clothes I thought were ruined are now clean. Very easy to use. I bought this at an outlet and got a crazy deal! Def. would buy again.

We shopped around and BB was the only place in town that hadnin stock a washer this size. 5.3 Cubic Feet makes doing laundry so much easier. I can wash the blanket and sheets for a King Size bed in 1 load! My son's produce and excessive amount of laudry, now we can do thier darks in 1 load instead of 2. We already had the biggest dryer we could get, adding this washer has cut laundry time in half. The washer is one of the few that can run with a full tub of water, or use less water on a high efficiency cycle. If you have 2 or more children and or a King Size bed this is the machine you need.

Small loads don't work - they get bunched up and it throws everything off balance. You need to do large loads only. It's a large capacity washer so obviously you've got that going for you but if you want this to wash a few beds sheets... Have fun!

I have been completely satisfied with this machine based on these factors: 1) Ability to achieve clean clothes 2) Ease of use 3) Size of washing space: large capacity for bulky items. What I do not like is the fact that the top surface is slanted with a dark lid that obscures any view inside and that the opened lid is massive which blocks entry into any cabinets above. All of these which are minor downgrades the excellent rating rating to good.

Works as described. Not at all loud. Larger capacity but only two choices for spin speed, but seems okay.