Customer Ratings & Reviews

I absolutely love my washer and dryer! I was gifted this set from my grandmother as a housewarming gift and it has been amazing. Very simple and easy to use, great efficiency, no problems whatsoever! Would definitely recommend!

Very happy with this new Maytag washer purchased from Best Buy. We had purchased an exact unit from another big box retailer and when it was installed, we found the unit to be loud & noisy when we did our first wash. After doing some research, we discovered the product was defective so we had to return the unit. When we went to the Mission Viejo Best Buy store, the salesperson assured us that this same brand and model is quiet and they have not had any complaints from previous customers so we took his word for it and purchased the same unit. We are very happy with our purchase and the buying experience from Best Buy was awesome.

I bought this washer because I needed to replace our Kitchen-aid washer that was top of the line. Kitchen-aid does not make washers anymore, the Maytag was the next best thing according to the reviews. I chose top loading because I am always adding one more thing to the wash and I wanted that convenience. Unfortunately, I cannot do it because if I open the washer, it not only has to be reprogramed but it automatically empties the water and starts the wash all over again. So, I cannot add any extra items to my wash. Another annoying thing is the depth, I wanted a larger washer for the king comforters that I regularly wash. Though it fits them well, it is too deep and I need a tool to reach the clothes that are at the bottom. Wider instead of taller would have been better. Regarding the noise is as noisy as the washer I had before, and it takes longer to wash clothes. The was is not better than what I had before and, once you select a temperature, you cannot change it with out...having to star the washing again! So it is frustrating to instead of an upgrade having gotten a downgrade on functionality.

After several front loader washing machine I decided to try top loader and this machine really works great and look great.

Horrible! If I could give this less than one star I would! At first was pretty good washed well and was pretty efficient in that the capacity is huge no complaints initially. BUT IT’S BROKEN ALREADY!! Purchased in August 2021 and it’s not working in March 2022–7 months later. It turns on but doesn’t run the cycle. It’s still under warranty and it’s been serviced but they don’t know what wrong with it! Techs have ordered a part hoping it fixes it but it’s back ordered—under manufacture’s warranty not a Best Buy issue at all. Have now been without what’s essentially a new appliance for over 2 weeks with no guarantee the part we are waiting on will fix it. Really disappointed pointed in this purchase. Considering scraping it and starting over with another brand…Would not recommend purchasing this product.

Right size for my family. Wash large comforters very well. Quiet & look nice.

I bought this washer in October, 2022. I started using washer without reading manual and that was a mistake. I called manufacturer because on standard wash and quick wash water barely covers clothes, centrifuge starts rotating without water filled !!!. I thought that machine is defective. Manufacture’s representative told me that these are the only cycles when water barely covers clothes due to sensors, he recommended to choose different cycles for extra fill and went over manual. After that, I was able to wash with extra fill regular clothes and then heavy rugs from bathroom. I gave 4 stars because washer is too deep to be able to pick clothes and transfer to dryer, so I have to use long poll to get clothes from the bottom of washer. This was not disclosed or discussed during my visit with sales person. I am regular person 5’5” and was very surprised to discover that I cannot reach the bottom of washer. I think manufacture has to re-design this model for household use for a regular size woman/man.

The Geek Squad delivered and took away our very old washer and installed our new washer. As usual the Geek Squad did an excellent job and the new washer is spectacular!

Needed to find a washing machine quickly, as my old one died. Did not have much time to research. This has been a great gamble. It washes large loads easily, quiet operation, easy use. Not quite sure why there is remote ability, outside of over-engineering

I previously owned a Samsung top load that kept giving me a DC error and never really even liked the darn thing anyways- clothes never really came out clean. Anyways this washer is AMAZING! I have only owned it for a week but have been able to keep up with laundry, clothes even smell better and look cleaner! I have yet to use all the functions but I am so very pleased. Bonus with the app lets me know when the wash is complete since it is in the basement that is super helpful! Definitely satisfied so far!

I absolutely love my new Maytag washing machine. It thinks for itself, and works like magic. I’v had this awesome washer since October, 2024. As of this review on March 20, 2025, no problems, and all is good!! Thank you for the professionalism provided me by the knowledgeable staff.

So far so good just learning how to operate it and figuring it. The washer is awesome

I like the washing machine. It’s bigger and so far working very well.

Love this machine! Easy to use pretty quiet and tons of good features. It does draw A LOT of power tho.

I am extremely satisfied with my Maytag washer. It's easy enough for my teenagers to use. I love the glass door to see whats inside. I love the Maytag app to let me know when my load is done and how fresh and clean my clothes smell. I literally bought a set for my parents who are retired. My dad loves the Maytag app as well since it's hard for him to get around. The app lets you control your appliance from your phone!

Great washing machine! Easy to operate. I have not used it yet for comforters but the size of this machine 5.3 should be enough for a clean wash

We just updated from an LG that wouldn't even use the hot water properly, and wasn't the best at cleaning. This washer has done an incredible job of cleaning our clothes, and it looks pretty modern / slick. The only thing I've noticed is that it is a little louder than our old washer, but that's not a problem for us personally. It goes great with our existing Maytag dryer, and we couldn't be happier.

Love the size. Ab l e to do large bulky items without houng to Laundromat

Love it!! So quiet and gets the job done! Highly recommend!

Good quality washing machine from Maytag. Taller than the average washing machines. But fits a good size load.