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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 441 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the dryer's performance, low noise level, ease of use, and large capacity. Many appreciate its fast drying capabilities, energy efficiency, size, and fair price. However, some customers express a desire for an interior light and find the control panel placement inconvenient. Additionally, there were some concerns raised about the steam function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 441 reviews
  • Rated 4 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them so far, great price and great service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On button is slow to activate, lights stay on after cycle is completed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on arrival

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand new unit is dead on arrival. It will not start. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. If you still have the Dryer and are in need of assistance, please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really ok, to be the first time. Its not so quiet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t dry as well as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, leveling feet in tight location was a little tedious. Cloths don’t always dry completely, testing settings and load size to see if it helps

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the maytag washer and dryer together. The washer has been doing well, but the dryer used to take forever to dry clothes. Now, all of a sudeen it stopped working. Not even been a year of purchase. Had recently cleaned the vent- so i know dirty vent is not a problem. Overall bad product and not worth it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Kosh. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Slow and has bump in starting.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on phone with Best Buy now because I was told the skip in the start up was a short in my hook up. It has been verified that there is no short in my hook up but the dryer itself. The button to push the dryer to start takes so long to start and then if you push the button it gets stuck in between the pause and start. I am hoping Best Buy can move the exchange for a different model dryer very quickly and hassle free but my wait time is 58 minutes...

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi bump, thanks for the review. We regret to hear that your Dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Light inside! Shuts off before the clothes are dry. No book was left on how to use it. Not happy

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Dryer, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Worked good for a year - then it just stopped.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over one year (14 months) and the dryer stopped working. Probably a fuse, but really bad technical details online, so can't really troubleshoot.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Guill, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer isn’t very sturdy. No way near the quality as in the past.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello Marsha, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    Lo Fl code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoped in the middle of the cycle with the cose lo Fl it never worked and l tried 2 washers l ended up returning both be aware there must be a factory issue

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    annoying

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sensor setting does not get all the clothes dry, thats annoying

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Scott, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First choice was unavailable and I took a chance on this product. Not disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product Damaged when on pick up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to pick this item up it was damaged on pick up, it was listed for excellent condition when it was more in fair condition.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello Jeff. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Worst service that I Have ever had.. I’m almost 82

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not rate the equipment which I bought on Jan. 21, 2020 and I still have the washer and dryer sitting in my utility room. Maybe we will have service on February 18.... maybe 4 times is the charm.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Olin, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Worst installation team in the world

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the reviews is for the company who “suppose to make the installation” better to hire your installation in other place because is the worst of the worst. Actually I return the dryer because never was install.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi NMB1, please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Bad Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1 year and 5 months with Error E2 F6. We only use this twice a week.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Olson, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Pros mentioned:
    Performance
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Bad tape

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tape that was used all over the machine left a residue that took me hours to take off. The dryer when stacked are hard to see the controls, but the machine worked well. The tape that was used is the best buy tape. Note: they should get better tape.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Love new Maytag dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fantastic! Very efficient dryer - dries clothes much faster than my old unit. Button and dials are easy to use. Couldn't be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light, Steam

    Rated 3 out of 5 stars

    Works well, but lacking for the $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No light at this price point was a complete surprise and is inconvenient at times. The 3-2-1 countdown seems unnecessary. The hardware required to hook up the water to utilize the steam and wrinkle control settings is not included...inconvenient. No real audible signals either, so hard to tell when a load is done. Regretably, the Samsung I replaced with this had ALL these things. Looks nice, seems built well, and dries ok...I would not buy again due to lack of basic features one would expect with even cheaper products.

    No, I would not recommend this to a friend