Customer Ratings & Reviews

4 year after purchasing this dryer the control panel touch screen died. Maytag wanted $618 for the part. I am not sure why this dryer is rated 4+ but I would definitely not recommend this product. Multiple buyers have reported this issue which Maytag fails to address. Least they can do is offer the part a reasonable price. The dryer goes totally dead as if it has no power but it is actually the control panel that has died. Unplugged and plugged it the dryer multiple times to reset it but it did not work.

I have had this dryer 3 years,, took care of it, and now it does not work. Blows cold air. I have to pay someone tomorrow $175 even to look at it where I live in the Tampa Bay Area. If they even can replace the heating element ( which is probably what is bad ) it might cost so much I will have to buy a new dryer. AND Maytag, says once past a 1 year warranty you are on your own. AND using their "approved" Maytag agent in a major city will take 3 weeks just to get to my home and look at it, so beware if you buy a service contract, not sure it has language that says how quick they come to your home AND those contracts are expensive.

The first day we had the dryer, water leaked out of it due to an issue with the steam connector. The issue was internal, so we convinced ourselves that we would never use the steam feature and disconnected it from the water source. Problem solved. In the 24 months that followed, literally every piece of electronic equipment had to be replaced: the mother board, the sensors, heating capacitor, etc. Even the door had to be replaced. The only part of our dryer that's original is the shell.... so imagine our surprise when it stopped working again. Consider buying a clothesline and clothes pins before wasting time and money on this specific dryer. You'll thank me.

Purchased in April, it is now June. Bought 5 year warranty. Have a problem with noises that just started and Best Buy is washing their hands. CALL THE MANUFACTURER. No more business or Warranties. Terrible service. No chance I would recommend. Not a best buy for me.

This dryer is 3 years old and really has been a disappointment. Multiple service calls to replace a board and address a noise with the drum. Recently the dryer stopped heating. When I removed the back panel to look for the thermal fuse (If this is blown it will not heat) I found more than an inch of lint buildup inside the machine and all over the components. The duct has been cleaned annually so there is a seal somewhere that is allowing lint into the dryer which certainly seems like a fire hazard. I have other Maytag products and as with this item, the quality is just not what I would expect.

I bought this dryer and the matching steam washer. Washer is great, however the dryer makes a loud noise like a bad belt. Called Maytag (Whirlpool) and they said the manual states that it is a normal sound! I can hear the squeaky sound from all over my house! I had a Maytag dryer for 13 years prior to this one and it was so quiet. I have a service repair schedule so we shall see what they can do. But to hear this is "normal" is quite disappointing.

Less than 3 years and the circuit board has an issue and dryer doesn’t work. To make things better they decided to discontinue the part so it’s not able to be fixed. Very disappointing.