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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.3 out of 5 stars with 456 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the dryer's performance, quiet operation, drying capabilities, and ease of use. Many appreciate the steam function and large capacity. However, some customers have expressed concerns about the control panel and the need to hold the start button for an extended period. A few customers mentioned issues with the design, size, and installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 456 reviews
  • Rated 3 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine only problem with it is the off balance bang until sensor resets tension .needs stronger springs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for all your laundry needs. Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no light in it. This is a pain to see to take out clothes. Has steam but no light! It seems to take a little long to dry clothes .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement over lg that it replaced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Delivery and service guys were great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maytag is much better than LG?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9 months in and it keeps shutting down for no apparent reason

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke within 30 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit (MED6630HC) began leaking water within 30 days of purchase. Luckily, I was able to return it and get a brand new replacement. However, the washer (MHW6630HC) broke 30 days later due to a broken computer. Had I known that would happen, I would most likely have returned both and gone with a different brand. For these reasons, I cannot recommend these models.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi hoofBishop, thanks for the review. We regret to hear that your Dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Maytag Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give his dryer 5 stars, but a few days after we bought it, it started an odd vibration. It didn't impact anything; it was just a little noisy. I called Maytag, and they came out and replaced the motor, balancer and rollers. Dryer continues to work flawlessly, and now doesn't make any extra noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item thinking it was the best option but kind of disappointed washer is awesome but dryer not the best

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, but better than the matching washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is still working and hasn’t given me as many issues as the washer has. I wouldn’t recommend buying it unless you already have a washer that you love or you don’t care about having a malfunctioning washer. The buttons on the dryer are still touchy so be extremely careful. If you get bestbuy to install it as we did they literally warn you as they install about how touchy it is.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello Homenally, thank you for your review. We regret to hear that your not happy with the design of your Dryer. If you have any questions or concerns with your Dryer, please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far but we've only had it about 3 months

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inept staff.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vince at the store sold me the wrong stacking unit...What a hassle. Many phone calls later, being put on hold, finally got it right. Has to reschedule another appointment. Stupid mistake that I had to pay for. However, the delivery guys did a great job both times.

    I would recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello Trouble! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within just a few days the dryer didn’t work properly. It gets stuck on cycles and won’t change drying time. Maytag customer service was kind, but the issue is not yet resolved so at this point I would not recommend this dryer to anyone. I know customer service is just doing their job and have no control over the quality of Maytag appliances, but they want me to pay for an extended service plan so any repairs are free. I’m not interested in paying for a service plan for a dryer that, at this price, should work for more than a few days without needing service.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi DryerWoes, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Mrs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is terrible. The worst I’ve ever had. It simply will not dry anything. Whether it’s a couple of hand towel, a set of sheets or a quilt. It literally takes hours to dry completely with no damp spots. I’m perplexed because the dryer is piping hot when I open it but the heat is not making it to the entirety of items in there. I really like the washer but I will have trouble living with a dryer that takes hours to dry a sheet.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Link, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry dryer From the day IT was First installed. It sounds like it going to take off, you have to leave the area it’s so loud. Best Buy was to RE plače it in 15 days now 30 days later still no replacement. I would not recommend buying anything from Best Buy or Maytag. I should have looked further before making the purchase.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Dryer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 2 out of 5 stars

    Scratch and Dent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New washer AND dryer were delivered with dents and scratches. Sorry Best Buy we bought new! Still waiting for them to make things right.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient and valuable appliance from the leader in the industry

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective design/function

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this dryer at all costs. We just completed our 4th Maytag service visit since purchase couple months ago as it simply will not dry the clothes without running on 2, sometimes more, cycles. With light load, can't use any of the cycles "except" timed dry and even then, machine will shut itself down before time is expired and clothes are dry. Maytag claims it functions as designed. Really????

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, WilliamH. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    Maytag steam dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my steam dryer. Each time I use it I love it more!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of this product have called several times and it is a ENGINERING production problem and it will not get fixed

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Mjjtahoe, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last 2 years and now going to cost me almost 400.00 to fix due to board failure so don’t be fooled by the 10yr warranty posted on it, do your homework on a better machine with proper backing service

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. MaytagBrand