Customer Ratings & Reviews
- Model:
- MGDB765FW
- SKU:
- 5802920
Rating by feature
- Ease of Use
Rating 4.5 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 7.4 Cu. Ft. 9-Cycle Gas Dryer for its quiet operation and excellent drying performance. Many appreciate the dryer's ease of use and large capacity, perfect for handling even bulky items like king-size bedding. The dryer consistently delivers soft, fluffy clothes, exceeding expectations. Positive feedback highlights its efficiency in drying various items quickly.
This summary was generated by AI based on customer reviews.
Dead on arrival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The day it was delivered started and died. All the control shows as if normally working with all the indicator lights going thru the sequence without the dryer working at all, even reached the end cycle indicating complete. Bad design controller. Replacement is still running.
I would recommend this to a friendBrand response from MaytagTeam
Posted .Hi Deadonarrival, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Cycle selections quit after 3rd use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suddenly after the 3rd use of this new gas dryer the only cycle that would work (and only inconsistently) was the Wrinkle Control cycle. All other cycles would beep twice when selected indicating a problem. No Geek Squad contact number was provided with the purchase of the Total Geek Squad contract. So a search of the internet provided a number. Was told by the tech after reviewing the problem to contact Whirlpool service...which happens to be closed toady. Would you be happy if your new dryer didn't work as designed? I don't think so!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi LaundryQueen, thanks for the review. We regret to hear that your dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you!
Starting problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would not start for me. When I pushed the start button, all the lights would begin flashing, but nothing else would happen. The first repairman told me to lick my finger before pressing start (really). The second repair call had the guy replace the panel circuitry, and it has worked twice so far. I thought getting an American made Maytag would be perfect. Not so much
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Junderwo, thank you for your review.
We'd like to apologize for the issues you're having with your Dryer. We’d like to discuss your review with you further. To do so, please respond back to this email address, [email protected], with your name, phone number, street address, the model & serial number of your Dryer, the date of purchase, and a copy of your review.
We look forward to your reply.
Thank you,
Maytag® Social Care Team
Piece of crap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer from best buy! It was delivered with a dent on the side, already this should have served as a bad omen. We had to install it ourself due to COVID, well this is the worst dryer ever, it wont dry. Call geek squad, on hold for 25 minutes. Waste of my time i have to deal with whirpool directly during 1st year pf purchase. Mind you i bought a 5 year warranty with best buy. Now my wait time with whripool 45 minutes . Still waiting!,,,, Should i just call best buy in a year?
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Dryless, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Drum Felt Seal Problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned dryer within 15 days. Dryer sheets get tangled in drum felt seal, Location is always the same - directly under the outlet screen door grill. Had to stick my head into drum and remove dryer sheets. Hold to start, press to pause doesn't always respond to touch.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi WebU, thanks for the review. We regret to hear that your Dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Worse dryer I have ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer only seems to work on timed. The auto modes make the clothes come out damp. Hard to dry small loads.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Maxi, thanks for the review. We regret to hear that your Dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Dryer doesn't dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer leaves far too many items damp after following the appropriate instructions regarding dry time. Very frustrating to repeat the drying process.
No, I would not recommend this to a friendNo heat, difficult controls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not heat. Also the touchscreen controls were difficult to use, especially the button to start a cycle. The product was returned..
No, I would not recommend this to a friendDid not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You could not use the top of the dryer because of the slant clothes would fall. Bad design
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi BadDryer, thanks for the review. We regret to hear that your Dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
- Pros mentioned:Noise level
Dryer does not work properly!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer does not dry clothes completely. It takes 2 hours for a medium load of clothes to dry on what is the highest setting. It just keeps running and running. Towels actually do not dry in this dryer - and I buy the thinnest towels, I always have to hang dry them. Jeans do not dry. I opened the dryer last night (March 28, 2021) and smelled smoke and a burning scent, inside the drum, so I had to turn the dryer off right away and unplug it. I checked the lint/exhaust and there was none - which I expected as I change it every time. The burning smell came from the engine. Now the dryer is unusable. Broken. I contacted Best Buy by phone to get an actual copy of my receipt, and they said to go online, to Help chat, and I did. Chat could not find a copy of my receipt so that I could deal with Maytag, as this dryer has a 10 year warranty on the engine. I have a credit card statement verifying this purchase from Best Buy - and online, Best Buy shows my purchase in a "Service" history - but not a purchase history. I need a receipt! or I need Best Buy to make this right. The chat person told me he could not access my receipt. I called the store but they are not taking calls. This is a real run-around. Do not buy this dryer, and I question buying anything from Best Buy until they make this right. $900.00 + and no service.
No, I would not recommend this to a friend Just try another model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer , but after 2 years was breaking up, every other 2 months, so I just got another one
No, I would not recommend this to a friendStarter Problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the exact same experience as another reviewer. It would not start after turning the machine on, and the lights would flash. Once we did manage to finally get it to come on, the clothes were not entirely dry when the cycle completed. Frustrating to say the least. I've had this dryer for 9 days and am exchanging it for a different dryer. At least Best Buy has a phenomenal exchange policy if done within 15 days after receiving. No re-stocking fee and no questions asked.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi LizT, thanks for the review. We regret to hear that your Dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!