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Customer reviews

Rating 4.5 out of 5 stars with 513 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 7 Cu. Ft. Gas Dryer with Wrinkle Control Cycle's fast drying speed and ease of use. Many appreciate its large capacity, allowing them to dry a significant amount of clothing in one load, and find it to be quiet during operation. Positive feedback also highlights the simple controls and straightforward installation process. The dryer's overall performance receives high praise from users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 513 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer works very good excellent unit for the price

    I would recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Sounds, thanks for the review. If you have any questions or concerns, please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation sucked! Product ok, lets see if this one lasts more than 4 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with the dryer. I have had to dry every load of clothes more than once, they are never dry the first time.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Tina, thanks for the review. We regret to hear that your Dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 800-253-1301, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Door quality

    Rated 1 out of 5 stars

    Maytag is not what it used to be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old maytag dryer with this one. Basically the same dryer just an up to date model. I wish my old dryer did not break. This new dryer is very cheaply made. The door is very flimsy and the top and side panels buckle if you look at them. Stay away from this cheap maytag junk. This is my last maytag product ever.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi roddy, thanks for the review. We regret to hear that your Dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Maytag brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with the brand. It doesn't dry very well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maytag dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer. Was easy to install and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand that some units come defective and it shouldn't overall impact the model itself. I had the dryer on 12/5/2019 and till this day it still doesn't work. It take about 2-3hrs for an average load to dry. Per the rep, before anyone can come out to service, they're sending me a gadget to try and diagnose the issue and send back. Maybe Maytag and Best Buy don't care waiting this long to fix an issue but I do. My family does. I wanted to buy a pervious used dryer from a second hand store but I thought no Best Buy and Maytag are the best, I should have any issues. I MADE A MISTAKE BY NOT GOING TO A SECOND HAND STORE AND INSTEAD WENT TO BEST BUY/MAYTAG. Btw, the lint trap on the top makes a MESS everytime you open.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi UnhappyPatty, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Be ready to wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes doesn't typically dry the first time, you gotta do an additional 20 minutes or so.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store personnel were helpful. Installation was poor even on the second try. Still not confident that it is installed properly. Have called others at extra cost to come an install properly. Unfortunately still waiting for a reply.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Rebate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Not energy efficient. Cannot get a rebate. Before I bought it service rep stated that it was.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello Disappointed, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Don't buy Maytag.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this Maytag/Whirlpool Dryer MGDC465HW. This piece of crap stopped working after 4 months and the defective part has been on back order for 3 months. Still waiting on warranty repairs. Maytag and Best Buy blame COVID 19 and offer no support.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Leslie, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a damaged dryer. Geek squad inspected and said could not be repaired. Still waiting for replacement.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps MaytagBrand

  • Rated 2 out of 5 stars

    Broken knob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knob does not function properly to select function. Cannot reach Best Buy by phone for repair.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi MackGirl, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Does not dry clothes as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When set to more dry, this dryer does not perform as stated. It actually take 2 cycles to fully dry your clothes.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Alan2526, thank you for your review.

      We'd like to apologize for the issues you're having with your Dryer. We’d like to discuss your review with you further. To do so, please respond back to this email address, [email protected], with your name, phone number, street address, the model & serial number of your Dryer, the date of purchase, and a copy of your review.

      We look forward to your reply.
      Thank you,
      Maytag® Social Care Team MaytagBrand

  • Rated 1 out of 5 stars

    Charged twice for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for installation when purchasing online, including additional materials (duct etc) Fast forward to installation. They tell my wife she needs to pay for rigid ducts and cost for cuts to fit. She pays them again for installation. I find out and call both install company and Best Buy, they tell me this is correct.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not dry clothes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required to purchase dryer vent hose that was not needed and it fell off the next day after installation. Now the dryer will not dry clothes because it will not heat up.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello Nondryer, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    worst service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned on 8/17/2022. It was one of 3 dryers that was delivered to my home . 2 gas leaks and 25 hours of PTO.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi worstservice, we’re sorry that we have lost favor with you. If there is ever an opportunity for Whirlpool to regain your loyalty, please do not hesitate to let us know. We wish you success with your new appliance purchase. MaytagBrand

  • Rated 1 out of 5 stars

    Does not dry!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but very disappointed had Maytag for years and worked well! New one does not dry!!! Got another Maytag and still don’t dry!!!!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Lou63, thanks for the review. We regret to hear that your dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Product delivered and it didn’t work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When installed and turned on, it made a loud humming and grinding sound. I’m tying to get it exchanged and hold times are very long with Best Buy.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi ixcerva, please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    Horrible delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. They didn't keep to my schedule for delivery. I would find a new delivery team to do business with.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. MaytagBrand