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Customer Ratings & Reviews

$119.99

Customer reviews

Rating 4.3 out of 5 stars with 521 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Connect Hub TV Bluetooth Audio Transmitter and Receiver as easy to use, with good Bluetooth connectivity and sound quality. Users appreciate its range, simple setup, broad compatibility, and easy pairing. However, some customers have reported latency issues, problems with volume control, and occasional connection problems, while others feel the product is somewhat expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 521 reviews
  • Rated 3 out of 5 stars

    Product ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is hard to sync sometimes. When I’m able to sync they are ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth hub did not work for my need to connect my headphones to my smart TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced BT Unit Does Not Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a couple of hours tying to get this to work. It is supposed to run 2 Bluetooth headphones at the same time. I have a good audio source with fiber optic connection and 2 new BT headphones. It would not BT bind with one and would not make any sound out of the other one. (I have an EE degree). I DO NOT RECOMMEND IT!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have piece.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it was supposed to do. No stress and easy to work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MEE audio review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay but unfortunately it does not work as well as we needed living in the foothills.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not Worth The Mo ey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do t recommend this product. It constantly broke connection and even had to frequently be pared again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May not need for my tv. Help representative was not sure. A bit disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the Geek Squad to install It is not working at all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to hook up 2 sets of Beats head sets the unit can only handle 1. So didn’t work for me

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Difficult to Operate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connected to my ion Bluetooth speaker 1 time. I haven't gotten it to connect in the last 20 tries. Probably will return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Wouldn't connect to my hearing aids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this as a solution for listening to the TV over my hearing aids which are Bluetooth. No luck so we returned the device. Device is probably ok for other Bluetooth devices such as wireless headphones etc. so would recommend others giving it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad needed this to connect his nose system to his older version tv and it did the job amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has a good range. I can walk all around the house and still have a decent signal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t need it but best customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being told by Best Buy that I needed this device I purchased it.I had Geek Squad come to install it since I couldn’t do it. That person solved my problem in 5 minutes and my new headphone was linked to my TV. She then said that I didn’t need this hub so I returned it for a full refund and she waived the visit charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well and as stated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to watch and listen to both digital and cable,satellite, and over the air tv via a set of headphones, this is the the best setup. It gives you great broadcast range and perfect digital to analog conversion. Buyers need to be aware that some Bluetooth and other wireless broadcast units will not convert digital shows or music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Audio latency issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with my TV and a pair of Bose headphones. Bluetooth connections were hard to pair. Audio latency relative to the TV picture was almost unbearable. Latency occurred with both standard audio input or the digital optical audio input.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounded like a great product, but when I hooked it up to my TV, I discovered there’s a delay in what I’m watching and what I’m hearing. Very annoying so I don’t use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up, directions nit very clear, took forever to get it to finally link with headphones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Blue tooth sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for us. Ear phones would not stay paired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr Kaschak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible item. Bluetooth keeps cutting out many times per night and has to be reset. Would never buy this again!

    No, I would not recommend this to a friend