Customer Ratings & Reviews

Great experience, excellent and professional customer service! I watched the Geek Squad member provide awesome service to the person in front of me, that person was soo happy that the issue with their equipment could be resolved. After finishing with that person, he provided me with that same great service!! The service was completed in a day. I think the Geek Squad member name was Salvador. I had an additional RAM card added to my new laptop, he was knowledgeable and helpful with getting the service scheduled and completed.

They did a very good job, it was fast and done by the date they specified. And the price was very reasonable.

The agent upgraded the RAM in my laptop. It was done nicely and my laptop is very fast now.

Not really computer person definitely not a gamer but my son is purchasing additional memory for his gaming laptop great experience went off without a hitch

I needed some laptop RAM installed and they finished very fast.

I needed additional RAM installed in my new Lenovo computer that was purchased at Best Buy. The Geek Squad recommended a product, set up an appointment for installation, and when I brought my computer in, they were quick and efficient when it came to the installation. They were finished in less than an hour. They checked to make sure computer was running and all systems operated properly before returning the computer. However, when I got the computer home, after about 20 minutes, it started to shut down and reboot. I would do this repeatedly: run for several minutes then reboot for no apparent reason. I took it back to Best Buy and they removed the installed RAM, and refunded purchase. Even though it didn't work for me, Geek Squad was quick to fix all issues.

The agents helped me assemble my little brothers vram into his laptop, to improve his computer. Really helpful and successful.

Agent installed RAM and made sure everything was working properly and answered all my questions.

The staff is awesome and made it easy for me to understand what to do. Gave great advice.

Great service from BB GS, timing was as promised. Very happy with the results

Installed CMOS battery in laptop and verified memory.

Good Service ! Installed the memory very quickly and enjoyed the speed

The install of more RAM was very fast and efficient. I was very happy with the process. My computer ran great but the very first day I used it for work the screen went out in the middle of working with a customer. It proceeded to do this about 5 times over the next 2 weeks. Since I can't afford to lose customers like this I brought it back to the Geek Squad and they said it was probably a coincidence that it happened after the install ( even though it never did it once in the previous 3 years of owning the computer). They said they could fix it for $180 or join the Geek Squad for $180 so I joined the Geek Squad. It still does it. Sooooooo ended up having to buy a new computer through Amazon because my trust level has really gone down,

They left my old chips in so now I have even more RAM

Works like a dream, games no longer lag or freeze when being played.

Always get the job done right.thanks not need to use more words they do great job.

Agent was quick, knowledgeable and friendly. Would visit Deptford BestBuy Geek Squad again for any tech need or advice

The reception was excellent, discussed my issue and need, a rushed my item and got me a very satisfactory result.

I recently visited Greek Squad for a laptop upgrade, and I'm blown away by the exceptional service I received! I dropped off my laptop to have new RAM installed, and the team at Greek Squad took care of everything. They were knowledgeable, friendly, and kept me informed throughout the process. The upgrade was done quickly and efficiently, and my laptop is now running smoother and faster than ever! What really impressed me, though, was the customer service. The team was welcoming, professional, and made sure I was completely satisfied with the work done. If you're looking for a reliable and trustworthy service to upgrade or repair your laptop, look no further than Greek Squad!

Very impressed with how quick they worked on my sons laptop