Memory Install

Great experience, excellent and professional customer service! I watched the Geek Squad member provide awesome service to the person in front of me, that person was soo happy that the issue with their equipment could be resolved. After finishing with that person, he provided me with that same great service!! The service was completed in a day. I think the Geek Squad member name was Salvador. I had an additional RAM card added to my new laptop, he was knowledgeable and helpful with getting the service scheduled and completed.

Excellent service quick installation, took about 20 minutes to install n make sure was working properly, was in and out pretty fast , had appointment so even quicker

They did a very good job, it was fast and done by the date they specified. And the price was very reasonable.

I needed additional RAM installed in my new Lenovo computer that was purchased at Best Buy. The Geek Squad recommended a product, set up an appointment for installation, and when I brought my computer in, they were quick and efficient when it came to the installation. They were finished in less than an hour. They checked to make sure computer was running and all systems operated properly before returning the computer. However, when I got the computer home, after about 20 minutes, it started to shut down and reboot. I would do this repeatedly: run for several minutes then reboot for no apparent reason. I took it back to Best Buy and they removed the installed RAM, and refunded purchase. Even though it didn't work for me, Geek Squad was quick to fix all issues.

The agent upgraded the RAM in my laptop. It was done nicely and my laptop is very fast now.