Customer Ratings & Reviews

This was the first time i used the geek squad service, they were so helpful, the person who helped me was so nice, he solved all my questions. very fast service.

Wonderful service well above what I would expect from Best Buy

I highly recommend PC services from the Geek Squad. Those guys are always courteous and try very hard to help whatever you need done

After a long time of trying to do it myself I finally had to go with help and of course they did it in no time.

great service quick and efficient very friendly great service

Best extended warranty i have ever bought, quick services

Did a great job and choosing this service, they are always there to help someone out and explain things where we can understand.

They helped get the data from my old dead computer to a file on my new computer. Very helpful showing me where and how to use and get to my data.

The agent installed the printer to my new laptop. I had trouble getting the printer to work and they did a fine job.

Geek squad made this so easy for me and cleaned up hard drive as they were installing. Purchased the extra inexpensive plan from them as well

This entire Team is so helpful and smart. Very happy with the help they've provided and will recommend to anyone who needs technical help!

after going with it they did a great job and when I went pick up the guy was so much more patience and better, was a better experiences

I opted for bestbuy to install the new hard drive, which was smart because I don't know how to do that stuff. The staff was friendly and fast and I was in and out of there pretty quick.

Did great job loaded new software to new computer ie Web root & Microsoft office

were able to accommodate us with out an appointment even though booked for the day

This was done quickly and efficient but took than expected, because they did not have this very common product In the store.

Okay. These guys are UH-MAZ-ING. I was seriously in and out in less than 5 minutes. Best experience EVER.

Alex, great friendly tech. knowledgeable, answers all my questions.

FANTASTIC SERVICE. LOVE HAVING AN APPT AND TIME SET ASIDE. I CAME IN EARLY AND THEY FIT ME IN ANYWAY

I was very displeased with the guy at the front desk at this store. Tried to make me feel stupid. I have to say I will never go back to geek squad at this location again. The work was done so I give three stars. I wanted to give one but since the work was done right and I got what I asked for I will leave it at three. I was just so disappointed after having suck a great experience at the elkridge location. Sadly Hanover had the appointment time I needed.