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Customer Ratings & Reviews

SKU:
8789741
Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 271 reviews

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92%
would recommend
to a friend

Customers are saying

Customers have good things to say about Memory Install's overall performance and speed. The installation time is also a highlight, with customers reporting quick service. Finally, customers are happy with the memory provided by the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-271 of 271 reviews
  • Rated 1 out of 5 stars

    Service never provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The requested install never happened. I was sent the wrong Memory Card that was selected by the Inline Sales person. He also sold me installation that never happened. I received the incorrect memory in on shipment and the computer in another.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ram memory install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for istall and chips on 19th at 2:00was told would be done next day when in at 3:30 today 20th and install has noteven been looked at was not busy and tech was up front insted of working on products so far am not happy with services

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You expect better service from bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Dell laptop device bought from best buy, they charged $100 for OS re-install as it was asking for bitlocker key which was never shared with me. I could have bought and done so myself. Why to take back to best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brand new computer destroyed by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the techs put the ram into my computer THAT I JUST PURCHASED I got it back and it took 30 min to open it is now the slowest piece of crap. Almost as fast as a TRS 80

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't get anything done... got a refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to upgrade my RAM but they were unable to find a RAM that was compatible with my laptop. I was notified of this after I left the store... I don't know why they didn't tell me earlier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad RAM installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job well; but, I gave it a bad review because I feel that it is unfair that I have to pay $40 for geek squad to install some additional ram in my laptop. When I had purchased the laptop and ram at Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Some type of plug-in for computer for my son.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some type of plug-in for computer for my son.I don’t remember the name of it. But they said it could not fit the computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. We'd love to help you find the right plug-in for your computer and ensure compatibility. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very bad experience a bestbuy. Increase geek squad salaries and find better tech people.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Multi task

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is knowledgeable and helpful. Unfortunately the counter was short handed. ( Not uncommon any more ) I feel that of the other knowledgeable floor persons might be capable to expedite the checkout Process. I understand there might be a company customer procedure. But the ability to multi task was missing. A Combined hour plus for drop off and pickup. The online appointment system was way to complicated. I had a paid invoice. Let me enter the Info. And pick an available appointment time. I didn't want to be up sold. Or set up an account. By the time I tried to navigate the Apt. I missed the only time I had available to pick up my Product. Had to do a walk in. All and all . I am pleased with the product and install time. I will use your service again. Thank you for your time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop battery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad, they are always helpful and get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop memory upgrade better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment with Geek Squad was on time, quick, professional. Great price, solid work.

    I would recommend this to a friend