Customer Ratings & Reviews

All receive great service. They suppl all my computer products as well as iphone

THIS TYPE OF SERVICE REALLY COULD BE HELPFUL TO ANYONE–TECHNICAL OR NOT! I KNOW THAT MY LIFE CAN GET VERY BUSY AND SOMETIMES JUST FINDING THE TIME TO PUT TOGETHER NEW ELECTRONICS PURCHASES CAN BE DIFFICULT!

John,David and Kevin are absolutely awesome at what they do I enjoy talking to any of them 3 because they explain and teach me when I confused about a product

Geek squad did a great job installing my son's memory, only issue I had, was they had me order the wrong memory, lucky I ordered it thru BestBuys website, so I was able to return it there with Geek Squad, and then they ordered the correct memory.

Quick turnaround on the upgrade. They were very friendly and explained the process, and options.

Quick and fantastic with awsome feedback and troubleshooting

The agents were really polite and understood what I wanted done. They are respectful and are straight to the point

Always recommend!!!! This is so beneficial!!!!!!!!!!!

Had them set up a new computer. Got it home and there was a problem with it recognizing the D drive 1 tb. Think a loose connection I expect they should. Have checked, but , Took it back they said it was fine. Good news they did it while I waited and set up a few perks for me.

Installed extra new memory sticks in my new laptop. I was given the old memory sticks back. I haven't had any problems using the laptop. It works quickly and can handle many programs running at the same time.

I had purchased a new laptop with decent specs like I-7 8th generation etc....was not quite good enough so I had the Geek Squad add double the memory...they completed the work in timely fashion and I am very happy with the results

Geek squad is always awesome! Some confusion by the salesperson as I purchased a laptop and some upgrades. The Geek Squad associate straighted it all out.

The Geek Squad was great, on time, polite, worked fast, took time to explain!

They are quick when they are not busy and they say they will do it tomorrow but did it today

The guys and ladies were just great. Courteous and patient in helping me with my laptop problems. Couldn't be happier.

The agents cleaned my computer and updated it. And they were timely.

Very friendly, courteous, and very knowledgeable of what i wanted done. Very timely manner.

They installed an extra 16 GV RAM in my new computer but it took over half an hour as they were not familiar with the bios needs of my new computer (bought from them), On the other hand they got it to work, which is what counts.

They diagnosed the problem and assisted in finding a solution, even though in the end I found the solution with them just trying to have me order stuff online. I had an appointment and still had to wait 30 mins beyond it to get help. It took the guy in the back 2 mins to find the problem (which they charged like 40 for) and then took him even less time to put in the new part (which they charged another 40 or more for). The agents were nice and kinda helpful but at those prices I would be better off just going to the numerous numbers of mom and pop shops around town and getting it done cheaper with less wait time. You would think when you buy a como that was over a thousand dollars from a place they would find something to make it cheaper but I guess not, oh well you live and learn.

I would highly recommend this product for users!!!