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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the Portal Go's sound and picture quality, ease of use, and convenient touch screen. Many appreciate its portability and good battery life, along with the added benefit of the Bluetooth speaker. While some found the price to be a bit high, the positive feedback on the core features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 193 reviews
  • Rated 4 out of 5 stars

    Familia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy to talking to friends and family enjoy !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it she didn’t expect the gift and didn’t know they had a portal go thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great communication for my mom and grandma. They love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 7th Portal. Very useful and convenient. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has lived up to expectations so far with no issues as of today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it under a great deal for $79! Totally worth the money

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey NV91, 

      Thank you for your lovely feedback. We hope you continue to enjoy the device as well as this immersive experience.

      Have a great day, oculus

  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gift for the parents, ow they can communicate with my kids more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable you can take anywhere, whatsapp, zoom, teams included for work or daily tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Way better than its predecessors.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the last week I've been testing the New Portal Go. This new version of the Portal is a way better device than the original Portal mini. However, it does have some flaws. The Portal go is a well designed, battery powered, video chatting device that can also run apps such as Spotify, Zoom and WhatsApp. The interface is simple to use. It only takes a few taps to video call my closest friends. However, there seems to be some input lag. Hopefully this will be fixed in an update. While making a Video call with the portal I have no complaints. All calls were 5 star quality and I was also impressed by the excellent picture and sound quality. As well as, the smart cameras tracking abilities. Another thing I liked was that I am not tied to a wall outlet. With Portal Go, I am able to freely take it from room to room without it dropping off or doing anything weird. I also tested this with Spotify to stream music. While using Spotify, the speaker sounded excellent. It was loud, the music was clear and the bass was decent. However, that was only when I had the volume set to 60%. Anything over 60% degraded the sound significantly. Also, the App suffered from input lag as well. Overall, I like the Portal Go way better than its predecessors and think this is a Portal device that is worth buying. 

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth speaker

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netflix, Hulu not available. Browser is limited. Needs a lot of work. Hopefully updates coming soon because if not it’s really only good for music with Bluetooth or pandora. but the speaker is very good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my wife and got it cheaper at best buys than Amazon...zing!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good…… I love it …….!!!!!!!!!!!! Thank you so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes into sleep mode way too fast and setting to change it??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Portal Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase snd product! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart monitor ! Stay away from Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook Portal Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these for my parents and in-laws. They love this gadget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facebook Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A video calling screen for my mom that is not tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for mymom for my mom for Christmas. Havent had a chance to open it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very cool devices!! Being that its portable is even better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook Portal Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the FaceTime experience with the Grand Babies MUCH better!!

    I would recommend this to a friend