Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $35.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,095 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can see my family any where they are at. You can talk to 3 family members at one time and they are in different states.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart camera actually works so no need to hold the phone or stand still on video conferences, Excellent picture quality and picture frame changes every 30 seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best calling device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandmother, she loved it, with this she doesn't have to hold the device in her hand and the camera is wider and sound is loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient for communicating with the grandkids and they all Love it. I have one to all 3 of my grown children and their families for Xmas. Now I need to save up and buy one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Absolutely Love my Portal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my portal! I purchased 4 so that my kids, grandkids and I could stay connected during the lockdown. I wish I would have bought it sooner! I absolutely love this!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Automated Moving Camera isn't Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The self-adjusting camera is the biggest plus and the biggest minus of this item. It's great because you don't feel glued to one spot while conversing. But when the camera chooses to move, it only makes the right choice about 75% of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Picture frame

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, options with portal and Alexa features, got it at a good price. Display your pictures with ease

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect gift for my parents during “stay at home”

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a portal and love it. Because Michigan has been on a stay at home order since mid March my parents have been able to use it to have fun video chats with the family.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Feel connected every day

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Christmas gift ever!! This allowed us to be closer to everyone during the holidays in a pandemic and our grandchildren love story times.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product to keep in touch with family.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with my Father who is out of state in assisted living. We see each other everyday. He has been quarantined for months now and this has helped him feel less isolated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking Portal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third portal I've purchased (this one was for my father). This one is a little smaller and not quite the speaker as my others, but my father didn't need that and it so much like a picture compared to being like a computer. So much more compact. We love how it display pictures and how easily I can chat with my computer illiterate father :) It's nice how it has Alexa built-in, though the more experience or savvy someone is with Alexa or Portal, the easier the set-up of features and maybe the more someone can take advantage of features. I plan to buy more for other family members come this years holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great device for communicating long distance with children and family. It's got a good size screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to connect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful way to see and communicate with family and friends, especially during a pandemic. Purchased this for my older parents and they love it! Simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Greatest

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hands free portal. I am able to enjoy my grandkids without any adjustments of the camera. I loved it so much that I bought one for the grandkids in Scotland.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good for the dollar, price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the good product for its worthiness and for its 50 dollar price. sound is good and photo frame works best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but cannot connect to tv easily. I bought a usb c to hdmi that works on cheomebook but not portal

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom and brother, definitely love it. Very convenient and secure. I love the fact that you can block the camera and mic if you want to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Mom. She really enjoys it. Use it to keep in contact with other family members. Easy to use. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    very good quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased 2 of these to communicate with my wife and children as she is in isolation from us. it has worked just great, very good tool to have to meet this need today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. Best for parents since it is easy to handle. I recommend this whose parents does not know much abount mobile

    I would recommend this to a friend