Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $35.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,095 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the price!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get for your love's one's! It has good quality speaker and very very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Face to face talking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal Smart Video Calling 10" Display was something I purchased to give as a Christmas gift to my son and his family who reside 3000 miles away from where my wife and I live. I purchased a Logitec C922 PRO Webcam for our use here. I shall have to put the Geek Squad to work helping me to learn how best to use the cam. I plugged it into the USB port on my laptop and it began saving stuff - probably to "The Cloud" which is distressing to me. I do not like the cloud as a place to store things I deem personal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for a birthday present for a relative. great to keep in touch and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My Reminder Of Family

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portal smart window frame product. it fits right in the living room and displaying my photos of family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My wife Loves it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in her glory when talking to our friends from Scottland. She can walk around the kitchen doing things. All without loosing a beat doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    NIce Christmas gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Portal will make a nice Christmas gift for my son. The price was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift so the kids can face time with their grandparents. Crystal clear picture, very smooth with minimal glitches!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for families

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is very good for video calling with family especially during the Covid epidemic. The camera follows you and leaves one hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for grandparents!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my parents and they love it!! Easy to use and they are enjoying talking to friends and family!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the FB Portal as a gift for my out of state family. They love it’s features! The music, speakers, and so much more really make this gift special. Additionally, being able to give commands verbally (“hey portal, call —————“) is awesome. My elderly mother gets a real kick out of this feature. Plus, it’s so much easier than her having to handle the screen. Very pl asked with this purchase. Have since bought one for each of our sons and one of our sons bought one for his son sisters family!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clear picture. Not very much user information came with it though. I wish there was a more thorough guide.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wonderful tool to connect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE our Portal! I can connect to my kids in Montana and my parents across the alley! It is perfect for Shelter In Place during this crisis!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to setup. We use it daily for weather, connect with family, as a timer, many uses.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Portal to happiness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my little granddaughter needed so she can talk and dance with her friends during the pandemic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Facebook portal

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. My grandmother loves this and it makes communication so much more rewarding and enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for easy video conferencing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a Christmas gift for my son and loving it. We can now do video chat with ease. Will get another one for ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is good and better sound effect. Only few apps available for those device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal helps us stay connected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Portal has been a fun way to stay connected with family! It was fast & easy to set up and just as easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to keep in touch!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of set up and use, makes this a smart purchase and great device for keeping in touch face to face with our family!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandmother to be able to see us more. It’s been a great thing as she’s paralyzed and can just tell it what to do.

    I would recommend this to a friend