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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,095 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great features that make video calling realy fun.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use for video calling with our Daughter, Granddaughter, and Great Grand Kids. So nice to watch all of them on a larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for grandparents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents to see their granddaughter and great granddaughters, Dad is 81 doesn’t have a cell phone and he loves the portal!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    BestFriend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially when my phone isn’t working right I can still be in touch with my friend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Facebook Portal, we bought 2! The photo flashbacks one of our favorites.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our portal. Just don't let Alexa control it or she becomes confused by multiple devises in earshot. Just use he default Hey Portal

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    FB portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but it shipped super fast and I'm excited to stay connected with family with portal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for beginners.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product so I could utilize video chatting with an elderly family member. It was simple to set up and she uses it with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hands free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several for my family and everyone loves it. My aunto loves seeing qnd tqlking with the family hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Family Connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for talking with my daughter and Grandma! Nice clear picture! worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great way to keep in touch with family and friends

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than using my iPhone's facetime. Larger picture, better reception, color, etc. Plus the Alexa feature is an added plus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using it so I’m getting used to it. But so for it’s great. It’s easy to use once you get used to it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very fast and hard to use. Video calls are mediocre at best. Needs improvement

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My 80 yo parents love the Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love the portal it was easy to set up and they can manage it on their own thanks Facebook for a great way to keep in touch.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice...happy to have it ..i even got two around Christmas for other family members

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My seventh one I just love these and have in key locations in 2 homes and I can now view all my nest cams in both homes.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Using zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup and quick to use out of the box. Simple enough and looks pretty well as a nice picture frame.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Smart Video Calling for the Home 10" touch screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife, she loved it. Very handy,works well. New addition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super duper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal. I was surprised how good the sound is. And yes, I can see my facebook photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Perfect for staying in touch with kids, grandkids as well as checking in on elderly parents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for the mother-in-law

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to make video calls with the mother-in-law. She had no issues setting up when we had it shipped to her, works beautifully.

    I would recommend this to a friend