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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,095 reviews
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brothers and I got this portal for our father who is in a nursing home in NC. We have not been able to see him in over a year because they are under quarantine because of covid. He does not have a smartphone so we decided to get him this for Xmas. It’s been the best gift we could’ve gotten him. We’ve all been able to talk to him using the video chat and it’s great quality both visually and sound quality. Recommend this for everyone

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So great that it zooms in when it hears talking! Just wish it didnt have to always be plugged in!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing bought one for entire family and love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Facebook portal bringing family and friends close.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use to keep in touch with family and friends. Easy set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I thought this product was going to allow me to contact other Alexa users, but sadly I can not unless they have a Facebook account. The blue tooth on this item is amazing and the effects are pretty awesome, especially for my 5-year-old. Would I recommend this product to someone else, most likely I would not, I would tell them to buy an Alexa instead so that they could talk to other people. In my opinion, this was a waste of money. I'll stick to Alexa from now on!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal to keep in contact with grandchildren out of state. The picture quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Facebook portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, my parents use it to make video calls to all family and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my dad and he likes it!! Great way to keep intouch with my family, as we are miles away!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present for my parents since they were not able to have visitors for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Replaces hand phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 90+ year mother-in-law to help her make calls to those she misses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal on Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Portal. It’s so easy to operate and it’s great to be able to see my grandchildren!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy and fun to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be able to keep in touch with family who live far away. It is so much better than a phone call.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love not having to move to get in the picture, or squeeze into the phone pic. This is an amazing product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the alexa set up.. she is helpful and seems to work better then google

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The cord could be longer and it would be nice if the base swiveled. Easy to set up and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great way for my mom to see the grands and great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value and easy for my mom who is technology illiterate to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Facebook portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to activate and good price for the bundle.

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 3 out of 5 stars

    Nice for Video Calling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty decent for using video calling feature on Messenger and WhatsApp. Can also do Zoom, WebEx and MS Teams for work videoconferencing. It tracks your face and zooms in and out if you are moving from the device. If you are concerned about privacy, there is a physical button to turn off mic/camera. Limited app selection though.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Yes Facebook portal nailed it I love it it’s aweso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes Facebook portal nailed it I love it it’s awesome oh my friends are jelly

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves using this to connect with friends and family members. Has been great during the pandemic.

    I would recommend this to a friend