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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,095 reviews
  • Rated 5 out of 5 stars

    Perfect for the Grandparents!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 83 year old mom loves face timing with her 2 year old granddaughter and I thought what would be a better way to enhance that experience? Well the Portal does just that! Highly recommended - great screen and volume. On the pricey end but even if you just use it for video calling. - you already get your money's worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy frame and good quality speaker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to navigate from music to personal pictures to phone calls. There are no instructions beyond turning it on, so the learning curve is very slow. I haven't found how to add personal pics yet and make them a slide show. On Pandera, it's difficult to put my own playlist together. Probably would be easier for a younger person!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to father-in-law, he calls now it works good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and good for family Entertainment anywhere you choose: Innovatively engineered to rotate 360 degrees so that you can be entertained from any angle you choose. Let the immersive experience move you with HP speakers custom-tuned in collaboration with the experts at B&O. Binge-grade performance: This Intel powered machine is engineered with binge-grade performance to keep you up and running wherever life takes you. Stay connected wherever and personalize your performance with HP Network Booster. Equipped with HP Palette, you can also create seamlessly no matter where you are. Stay connected: Get out of your zone. Make staying connected on the go faster and easier with fast Wi-Fi. And power through marathon sessions with long battery life and HP Fast Charge. Better for the planet by design: The HP Pavilion x360 Lap

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great product the whole family likes playing with it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great video companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have, when you live far apart. Enjoy the larger screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeded my expectation. Super easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice way to reach out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to be able to see my grandchild. It worked perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Video Calls are excellent!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing doesn't do everything well, but it does one thing REALLY well and that's video calling. Can't beat the microphones that pick up every little detail from across the room. The camera tracks the people in the frame and automatically pan over to the speaker. Feels like the kind of tech that you'd find in a fancy $5000 conference room with tele-conferencing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly video calling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our grandmother to video chat with. Very simple and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture and user friendly for adults and children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Facebook Portal and The Person Helped Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales clerk was helpful and knew what I wanted. Such as model and budget. He knew what I needed and was god on communicating. I love the product I got. Very helpful when needing to get stuff done. Highly recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bought for my mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves this! She loves how it follows her everywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for in the room viewing like while cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product does as expected and is very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for family’s!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and useful camera,sound,and quality

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Has great coverage with good picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed being able to FaceTime with granddaughter.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Merry Christmas to me! Love my new portal! Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great way to keep in Touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good really and picture. Technical issue with making sounds like someone is on hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly recommended for Child / elderly persons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its build quality is awesome. I have purchased it @ an Unbelievable offer price. Love the product for its elegant look. I really love it. Its a desktop device for using on bed side table or on the reading table.

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hi there! Thank you for contacting Meta Store Support. We greatly appreciate your feedback on the Meta Portal! oculus