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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,095 reviews
  • Rated 5 out of 5 stars

    Great way to keep the family close!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for keeping your loved ones close during this crazy pandemic. Clear video and audio. With the “Hey, Portal” feature, you never have to touch the device after setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gift. I purchased this Facebook portal for my mother's Christmas present. My mom was left ecstatic, she uses it everyday. Thank You..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Zoom replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to set up and we have just scratched the surface on what it can do for us in our business. In addition to meetings we plan to communicate with customers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love shopping in person! The staff was able to direct me to the right product quickly. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay In Touch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item has really made it so easy for my family to get to see my mom face to face. she is not exactly "one with technology" and she is finding it relatively easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facebook Portal is a hit with family members. The only reason I didn’t give it five stars is because of the stand that Integrates the power cord through it appears to me to be a pore design.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Pretty decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality it nice. You have to have a Facebook messenger or WhatsApp account to use this at all. Even if you want to use the zoom App.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why it took me this long to get one. Amazing how the portal makes you feel while on video call with someone. Happy I got them during black Friday’s discount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I was moving across the country and wanted to be able to see my kids as much as possible. I bought 4 of these. The work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well. Good video quality. I have been unable to figure out how to add contacts/numbers for individuals without Facebook. That is the only issue that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently have it in the kitchen and using to listen to steaming music. Haven't made any smart videos calls yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time I received discriminatory treatment from an employee, it seems that they are annoyed that they speak a different language.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portal is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful item that is very functional. Great screen resolution and easy set up. Perfect for the home or a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice video and audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal has worked nicely so far with clear audio and video Now that Facebook has expanded their video calling it will be nice to include more than the present 7 person Portal limit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way for daughter to talk to grandma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 year old loves to talk to her grandparents. This stops her from running around with a phone staring at the ceiling. It keeps her interested in talking with the live filters!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    birthday gift for my wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We set it up in the kitchen, and my wife loves it and uses it everyday. We listen to music, ask Alexa questions, have pulled up recipes and used FaceTime numerous times since we got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase for elderly folks!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my mother in law who’s in isolation. Now she can call and see her grandkids anytime she wants. Video and audio are both very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and compatible with Alexa, I have it in my kitchen I can get great recipes and still stay connected with family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great item. My 94 year old father can now see his daughter and grandchildren who lives 20 hours away. He has hearing aids and can her perfectly with the portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 3 For my family to stay connected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With portal tv, I was able to connect to our big family. I could see everyone. Very useful in zoom without compromising your tablet.

    I would recommend this to a friend