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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,095 reviews
  • Rated 5 out of 5 stars

    Keeps family closer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my cousin whose family lives in Mexico. This has brought them together on a whole other level. Thanks to the creator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for catching up with family and friends especially if you're a thousand miles away. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift to see Grandma during quarantine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandma, wish it was just a little easier to use. However she loves looking at the pictures it plays in screensaver mode and we easily call her over this now instead of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I have ever made

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get to talk and see my granddaughter every single day. Best investment made. We sit and laugh for hours every day. The story time mode is the best. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal Visits

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS PURCHASED AS A GIFT. My grandchildren enjoy calling and talking with me using the portal instead of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and lots of fun with kids. I’m personally happy and have few suggestions as well. Should have peer save mode Should have google assistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook Portal Equals Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I want to have fun, this is one of the units to make it happen! Talking to loved ones on Messenger, WhatsApp brings joy to my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs to be cordless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to stay in touch with grandkids. Having to plug it in really limits the possibilities. If you want to move to a different room you have to hang up and call back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice to see mom & dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my parents. They call more now , especially since we see each other. The portal is good, but maybe make one with larger buttons for the older users ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like so see your face

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We just set it up and only used it once. As soon as family and friends set there's up we will be ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. I bought this for a family member that struggled with online chatting, and she loves it. She also loves to listen to music and uses the timer a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, it’s actually my second one and the price was even better! thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long distance family needs these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun equipment. The portal does way more than I thought it would. We bought them for the fam to keep in touch via video chats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift. It is so neat. Almost makes you feel like you are in the same room. The audio quality is spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this portal. It's fun and convenient. My grand children lives it. I like to have conversations on it and everything. It's worth the while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best video call ever, no buffer during the call and the resolution of video is best. Great piece of communication!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get one for your love's one's! It's very very clear and also you would love it too!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandma and grandpa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this is a gift for parents who are in their 80s. It appears to work fairly well for them but they have a had a few issues connecting but I wouldn’t blame the device for that. Overall good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to communicate with your parents when they live in an assisted living environment. Easy to use for seniors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it. mainly use as photo frame and video calling device. kids like to play youtube on it.

    I would recommend this to a friend