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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,095 reviews
  • Rated 5 out of 5 stars

    Grandparents Dream

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IDEAL for grandparents during this pandemic!!! They drop in often and are afforded the experience of being there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but way overpriced

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my mother during the pandemic. Made it easy for her and her friends to communicate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it great mothers day gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a great mothers day give able to talk to several family members at the same time and see everyone also great for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal by Facebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and I keep in kitchen and cook with my friends in another town while stuck in house with Covid-19, Fun to chat with grandkids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second One

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I have the Portal+ and got this one for the kitchen, works just as good as the plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice piece excited about connecting it to communicate with family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See your family when you can't be with them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the portal as a birthday present from my parents since I was unable to see them in person . Now we can stay connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talk anywhere

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. We use it to communicate with out family in Mexico. It works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device for 49.99..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for messenger and whatsapp along with an acceptable photo frame and not so great alexa integration

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal is a great way for my elderly parents to safely see and check in with the whole family during these quarantine times, right from the living room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST SMART PHOTO FRAME with video calling..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, best video calling device. love the quality of photos displayed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Games and interaction were cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool. I like the ability to use some filters and play games. Wanted to make it work with my parents and nieces. Worked a right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother love her portal. She can check her Facebook and play music from downloaded apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for families

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a home sick friend during covid. She loved it and said her family have a started investing in then since they are spread out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family time

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment i made during the pandemic. It was so easy for my mom and aunts to use. Just need a Facebook account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and our grandma loved it. Best way to see eachother when you cant visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Face Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family brought this for our mother during this pandemic. Now we’re able to see her face to face. Loved this for my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good product as I bought at best price which I didn’t saw earlier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    FB Portal not easy to use for all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harder to use than it looks. It hears you when you do not want it to hear you and then goes in a sleep mode and does not hear you. I thought it would be easy for my elderly father, but this was not the case. Also, you need access to your FB account to delete information. You cannot just simply do a factory reset, which was frustrating. Returned as it was too difficult for my father to operate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Zooms in on you when sitting on a table which is great for casual conversation on video chat.

    I would recommend this to a friend