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Customer Ratings & Reviews

Your price for this item is $72.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,095 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Awesome product, my daughter moved and we were able to communicate and see each other daily so clearly, the movement feature is excellent!!!!!! plus it serves as a safety feature in her apartment...

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Super helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my disabled brother who is on pandemic lockdown in his assisted living facility. He does not have a smart phone so this device is a godsend! He can easily reach out to family and friends and it’s definitely lifted his spirits. It’s also very reassuring to us, being able to see him during this time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for grandma in another state

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my mother and my sister that just had a baby and lives in another state. I figured it would allow my mother to see her grandson all the time. She doesn’t have a smart phone and Really doesn’t know anything about new technology. This is super easy to set up and once it is... all she has to do is say “portal call lauren”. It even shows any photos we tag her on Facebook. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    LOVE! LOVE! LOVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I bought 3 since we're in a pandemic, my elderly parents(in laws)and for my family for us to keep them updated with my 1yr old growth. Older generation easily can use voice prompts and I love that we can all upload photos and we can see them Almost instantly. No regrets here!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy hook up easy install self explanatory great size screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for Video calls ( Whats app )

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way the camera zooms when we move :). Great for whats app video /Voice calls. Great sound quality . Few default ( already installed) apps are working fine. I am not using FB / Instagram else i would have added complete review . Could be added an option to install apps from PlayStore .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Grandma loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this for my grandmother that lives in Guatemala. She absolutely loves it and she cried when she thanked me for getting it for her. “It’s perfect for FaceTime, it’s very clear and loud enough”,she says.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice way to see the people you want to talk to

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free video calling through Meta Messenger or Whats App

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Multipurpose Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device. We use it for zoom meetings and other video calls. The picture and the mic is clear. The sound is good and you are not going to have a problem hearing others and vice versa. The camera will move if you move to keep you in view. Great buy and useful device for video calling.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for elderly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 90 year old mother enjoys using this. It is quite limited but works well for video messaging with Facebook messenger and it's use of voice commands makes it good for the elderly to use. I would not pay full price for it though the sale price made it worthwhile.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for video calls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to allow video conferencing with family. Facebook doesn't have the best track record with security so I was reluctant to have this device listening in. It's nice that there's a physical switch to disable the camera, microphone or both. It's pretty easy to use and the video quality is great. Especially nice is how the camera will track and zoom in during video calls

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great device for more personal video calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portals have been a surprisingly great way to do family video calls without having them all feel like work calls. Only downside is that this is made by Facebook. We use whatsapp instead and it has some quirks in connecting since whatsapp is on your phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great alternative to FaceTime, etc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom who is in her 70s. It is easier for her than FaceTime and a good way for her to keep in touch with family members virtually. She enjoys that the camera “follows” the person around the room, so they can move around while talking. Pleased with this purchase! Glad I was able to get it during a holiday special.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not Perfect, but super impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s parents live in another country and FaceTime all the time. She is always rigging her phone up so she can talk while cooking etc. I laughed at the commercial but a friend of mine had one and it impressed me enough to know it was exactly what she needed! Still needs a few tweaks to make it perfect but it’s a great purchase for long distance communication

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It keeps the family connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 7 of them. One for each of our immediate family members and especially for my mother in law to see and talk to everyone because we are all spread out in different states. Also with the coronavirus we couldn’t visit. So the Facebook portal kept up connected. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up. I really like how the screen adjusts the frame if you move, or someone else enters the frame. I also like that I can play my photo albums from my Facebook account. I also bought one for my in-laws. They really like it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A real social lifeline for my grandparents

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases we made. My grandparents are unable to leave the house and their phones and tablets were too quiet or complicated for them to use for video calls. Now they use their portal to talk to family members around the world for hours each day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Talking with mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she absolutely fell in love with it. She started calling people on it multiple times a day. Great resolution and the sound quality is like the other person is right in the room with you.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Grandma loves video calls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new toy sent to my 90 year old Mom. We did have to first set her up in Facebook and be friends, then use Messenger video call her. Now, video chat on this device with remote families is one of the most enjoyable activities for her while shelter in home.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 78 year old mother so I could get ahold of her when she doesn’t have her cellphone in her hand. I set it up and examined it to her and she’s still having trouble answering it. She still has to walk across her room to answer the call. But when she does answer I love being able to see her.

    I would recommend this to a friend