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Customer Ratings & Reviews

Your price for this item is $72.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,095 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good but can be better!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, well made and screen is clear! It is good with Facebook video. The Zoom platform is good but not as good as a desktop. It is tough to get used to when you are used to carrying iPads and computers around as this is plugged in all the time. I LOVE the Follow me Camera and it has been very enjoyable so far!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great video chatting and picture frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my mother-in-law. She does not speak much English but was able to set it up in Poland. Has high-quality video. She says she likes the fact that is a digital picture frame too.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Video Calling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Facebook - Portal Smart video calling. Great quality of video calling. Definitely, the lightweight and size make it ideal for traveling, I would recommend this product. Setting up it was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Buy would better with Tweaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to be able to use this for WhatsApp without the phone having to be open . Volume and speaker are excellent. Camera is good and ‘follow and zoom’ feature Works well. I wish the unit could operate without being connected to a power cord to provide more mobility and flexibility. All in all a good purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Perfect video chat device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome way to video chat with my daughter who is 4. 4 stars because I can’t call her on her Messenger for kids so I had to setup another Facebook account to be able to call. Love the interactive features. I love that I can see her if she’s on the floor playing or running around the room as the camera follows.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GRANDMAS-PORTAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PROCESS OF BUYING AND PICKING-UP THIS ITEM WAS VERY EASY. ESPECIALLY DURING THE HOLIDAYS. I BOUGHT THIS FOR MY MOM SO SHE COULD KEEP IN TOUCH W/ HER GRANDSON IN LONDON AND SHE LOVES IT!!! THANK YOU BEST BUY!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Mom loves it.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it to communicate with my 90-year-old mother. She previously used her iPad but would often get on the wrong screen or app. We set up her Portal to just use as a video phone. Works great. The speaker is very good and loud enough even though she is hard of hearing. iPad speakers were not sufficient for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great calling and viewing device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facebook Portal is an amazing product. Used to update a group of family members on a loved one's updates while in hospital all at the same time. Great to see and talk to out of state family too. Easy setup too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Meta Portal - Smart Video Calling for the Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta Portal - Smart Video Calling for the Home with 10” Touch Screen Display is a great item. The screen is large, and it works well. You will need a Facebook account to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worthy buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product is working excellent. It's value for money as I purchased it at offer price. I would recommended for those we are elderly or children for ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A vary nice quality product. The clarity is excellent and is so easy to use my 94 year old father learned how to use it and he still using flip phones. I love it, is the best portal in the market and Alexa makes my wife jealous...

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for keeping in touch with the kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these and gave one to each of the kids. It's been great for keeping in touch with them and the grandchildren. So much more personal when you get to see the group rather than just a phone call. So easy to use the grandkids can call us by themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent for our family!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Facebook Portal has been an excellent addition to our family and our church. My wife and I have three grown children and 2 grandchildren. The Portal has helped us be able to talk to and see our grandchildren even when there is a great distance between us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my in-laws and intended to set it up for them since they are not very tech savvy; however, due to covid, we could not do that. Much to our pleasant surprise, they were able to set it up and use it all by themselves!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent value and image quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video conferencing device with multiple options including Microsoft Teams, Zoom and Facebook Apps. Perfect for keeping in touch with family without a tablet or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product for video calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to keep in contact with family and friends from all over the world. I use this to make Facebook calls, and it works as a nice picture frame when not in use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 88 year old Grandma who has never used a computer to stay connected during distancing.... within 3 hours she had it set up and has been talking to us everyday without issues... she’s in love and we’re so happy that we got this for her!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is so easy to use, clear and probably the best video call experience I've had. I highly recommend this product, got one for myself as well as my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for visiting with family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Facebook Portal to visit with family. We even had my granddaughter’s 1st virtual birthday party. I love the convenience and fun features like the story time. I listen to Pandora while cooking. I would recommend the Facebook Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great addition for your home entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most enjoyable new devices to be introduced in a long time. Great picture quality and very good sound. Needs better setup instructions, Liked lt so much I bought one for my daughter in another city so we could communicate.

    I would recommend this to a friend