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Customer Ratings & Reviews

Your price for this item is $72.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,095 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best way to stay in touch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to stay in touch with you love ones during these times, me and my family use it every day, we even do pijama party with the kids (long distance), makes us feel so much more connected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fresh way with Facebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first about getting this portal. It really makes using Facebook and WhatsApp and other apps a lot more of a fresh experience. I purchased 2 while on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th one I have bought for our family to keep in touch and this newer version is even better than the first generation. I am not a techie person and I was able to get it up and running in less than 1/2 hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, even for elderly folks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal has been a great way to be able to video chat with my elderly mother. At 87, smart phones and computers are not her thing. This was so easy to set up it made things very simple. Once I set it up at my home, I brought it to the assisted living facility and one of the staff brought it to her room and plugged it in for her. After that it took one short phone call to make sure she was sitting at her desk and when I called on the Portal, we were up and running!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal power

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facebook portal is amazing, my husband and I caught Covid19, with all the sickness that came with it, we were both quarantined, so facebook portal came in handy, so we could keep in touch with our family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice way to video chat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only used this a couple times so far, and it works extremely well. The only drawback is that you can’t just use the contacts in your phone, it has to be FB or WhatsApp and the people have to accept the invitation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra security for my mother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great way to feel safe with my mother living independently. She can call my brother or I with a simple voice command if she needs us! Easy for seniors to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PORTAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom (86 years young) who lives in a different city that I do. I set it up, super simple, it has been great for us to chat and be active at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    The Perfect Way to Connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to return the favor and purchase our daughter and her new bride the portal after enjoying it over the last year as a gift they had given us. They love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy product to use for older people. I bought one for my parents so they're able to video with me and my family. I would highly recommend buying this if that's what you're interested in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice portal upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from the last version, better wifi connectivity and design. Set up was the same as the previous version (easy enough), and the resolution is great, we loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great present to ourselves!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great gift to ourselves! My wife and I enjoy the video calls with family. Easy to set up. Easy to navigate. More functions than what I even expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped while quarantining during COVID-19. Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal!! We actually purchased for other family members also. Little did we know that during the global pandemic it would come in very handy with keeping in touch with friends and family . Most of all it helped tremendously during my father’s hospitalization for 30 days due to having the coronavirus. We would have all my sisters and my mom and numerous video chats a day for over 30 days. We used it also as a secondary video stream of my daughter in laws virtual baby shower. We did a Zoom meeting with all the guests and then had the portal set up to stream the shower live for those who could not join. It’s really been great to physically see and talk to family and friends all over the country.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Touch screen

    Rated 3 out of 5 stars

    Under utilized and restricted by the software

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for its main function with communication and video calls however with such a great camera speakers and screen this thing does nothing much else that’s worth the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for long distance quality time.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I can spend quality time with my mom beings she’s in different state and due to pandemic were not able to physically be with each other. Works great and easy for her to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent for WhatsApp videocalling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these to gift to my relatives in India. I like the camera and voice quality. Good for WhatsApp video calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Camera System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely one of the best devices for video calling available. Our family uses this device to keep in contact, especially when COVID cases were at an all-time high, I'm not too crazy about the newer design but it still works well. If you can get it on sale for $80 like I did, it is more than worth the price for what it does. The camera has a good tracking system that allows it to stay focused on you even as you move around. Note, you can perform video calling with anyone who has a Facebook Messenger account on their phone or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my phone back...love the “Whatsup and zoom app” I finally got my phone back, mom is not asking for mine anymore. Easy easy for elderly people to use. I did not give a 5 because can not figure out how to do story tell yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my mom so she can communicate with her sisters in Mexico. She loves it and was pretty easy to set up and connect her accounts to it. Downloading photos is not as easy though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Even your parents can use this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my senior citizen parents and they loved how easy it was to use after the initial setup was done by me

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      We're glad you loved it as much as us! We can't wait to see you all in the VR world and we're glad your part of our VR family! oculus