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Customer Ratings & Reviews

Your price for this item is $72.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,095 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Parents love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect Covid purchase for my parents who are in isolation. Would recommend it which sucks because FB violates privacy left and right. But for these trying times, we made an exception,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Parents Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the FB Portal for your elderly parents are relatives far away. My parents love it. Very easy to operate. They get to see their grandkids everyday and I love seeing them!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great black Friday deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and no lag. I bought 2 of these as Christmas gifts and they were a hit. My daughter loves the story time and photo booth apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best video chatting device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and no lag. I bought 2 of these as Christmas gifts and they were a hit. My daughter loves the story time and photo booth apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, camera works great, and microphone and speakers are very good. recommend for a kitchen speaker and if you video call frequently

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Grandma loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my grandmother. She loved it a lot!!! She isn’t a tech savvy person. She loves the tap and call feature from messenger. It’s perfect for senior citizens.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy family purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son for Christmas. He loves ours in our home, he was very happy when he unwrapped this for Christmas. Our grandkids esp love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Bought it for long distance communication

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my aunt and dad. They both have facebook accounts and hopefully their relatives can use it contact family and relatives from accross the seas.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Can’t believe we use to never have this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the coolest things we got for our entire family. Now we can FaceTime with grandparents so they can see our children while we eat in the kitchen. Easy to use & awesome video quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality as long as you have a great internet connection. Easy to setup and use for live chats and listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to communicate with Mom. She loves how she is able to talk with the Grandkids whenever she wants. This is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, mom really seems to be liking it.. I think the biggest thing is that she doesn’t even have to touch it and just can speak to it to video call whom she wants.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install & teach a elder parent how to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like the ease of install. I was also easy to setup in spanish for my mom. She is beginning to be a pro at calling family members. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My 2nd portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the white portal. I bought this one for my room downstairs. I love facebook portal. They sound better than echo or google speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Facebook Portal 10”

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s taking time to get to know this device but so far it’s pretty neat! Fun to read to my grandkids who live in a different state. :) It was fairly easy to set up! Don’t like that it’s a fingerprint magnet though. :/

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for grandparents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my 80 year old grandmother. Super easy for her to use so that she can video chat with all of her grandkids and great grandkids

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product! Displays a rotation of Facebook photos, makes video calls and other stuff. Portal to Portal picture quality is very good. The speaker sounds great. And it tracks your movement.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can see my family any where they are at. You can talk to 3 family members at one time and they are in different states.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sounds like the person is right next to you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great display and sound I came downstairs and heard my sister-in-law so clear i thought she was in the dining room but when i turned the corner my wife was talking to her on the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the camera automatically follows you. I also like that it can be used as a digital picture frame with Facebook pictures. It also plays pandora and the sound gets real loud.

    I would recommend this to a friend