Customer Ratings & Reviews
- Model:
- 899-00080-01
- |
- SKU:
- 6373515
Customer reviews
Rating 4.6 out of 5 stars with 1095 reviews
(1,095 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Strongly recommended for Child / elderly persons
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its build quality is awesome. I have purchased it @ an Unbelievable offer price. Love the product for its elegant look. I really love it. Its a desktop device for using on bed side table or on the reading table.
I would recommend this to a friendBrand response from Oculus Support
Posted .Hi there! Thank you for contacting Meta Store Support. We greatly appreciate your feedback on the Meta Portal!
- Cons mentioned:Speed
Rated 4 out of 5 stars
Good but sometimes slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes a little slow, could be a network connection issue though.
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Portal review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and to use and allows you to move while you talk.
I would recommend this to a friend Rated 4 out of 5 stars
Our Kitchen's New Best Friend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoyed upgrading our home assistant to a Portal from Facebook. Besides the usual voice services, the integration with Alexa really opens this device. We enjoy music from multiple services all while enjoying pictures from our facebook feeds - and the occasional call to grandma and grandpa. Well made, great quality. Needs a few more native apps, but that is coming. Good value.
I would recommend this to a friendRated 5 out of 5 stars
Family FaceTime and family enjoys it both ends
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my family to contact other family members and have FaceTime with one another I have a son who just turned 3 and Grandma and Great Grandma is enjoying how fast he is growing
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friend- Pros mentioned:Touch screen
Rated 4 out of 5 stars
Good for Facebook chat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, large screen and good for Facebook chats
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great for mother in law
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mother in law loved it. Quick learning for minimal technology savvy
I would recommend this to a friend Rated 5 out of 5 stars
Facebook Portal easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, easy to use. Got it for my 90 yr old mother and she uses it daily to video chat. Had issue with setting up photos for screensaver but used online help to solve issue. Would highly recommend for video chatting to keep family in touch with elderly parents.
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friendRated 3 out of 5 stars
Works great on a desk or in a small group setting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I can give a 2.5 star review, I would...but I will be nice on my review though. After having this device for over a week, I ended up returning. I wanted to primarily use it for live streaming events that was focused on live music performances. The audio quality is really bad, although the video recorded fine, it was just unusable audio. In a non-music environment, this device worked well, but I did not like the fact that this had to constantly be powered and plugged in to an outlet, so it was not as mobile. Another issue I had was that I could not launch a scheduled online Facebook event. Also could login as a different profile of which I have multiple profiles on the same account. So, for this feature set of this device, it is very standard and lacking lots of features. I ended up getting an iPad with Facebook installed and I am able to do the live events.
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 4 out of 5 stars
Like it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it a lot but wish it had a battery to be able to move while on
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 4 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for keeping in touch with granddaughter during epidemic.
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friend Rated 5 out of 5 stars
Portal is the best present for grandparents!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought one of these for both my mother in-law, and my mother for Mother’s Day. They love being able to video call with the grandkids. The portal surprisingly works great on my mother-in-law’s internet which is very poor. What a great way to stay in contact with family!
I would recommend this to a friend- Pros mentioned:Touch screen
Rated 3 out of 5 stars
Works ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bigger screen and volume is nice for seniors. My parents like it a lot. The problem is that if the person on the other line is not using a portal or if they are holding their phone vertically instead of horizontally, the picture appears small on the portal.
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these. One for my parents for Christmas and a family friend. I thought this would be a great gift since they are staying not spending time with family and friends that much due to Covid. They loved it!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Portal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy connecting with family and friends. Easy to use
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and hook up love chatting with family with this portal
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Very useful hands free device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable Price Easy to use hands free device Stylish look
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friend Rated 5 out of 5 stars
Live it !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best gift I have ever bought I bought this for my grandma so I can video chat with her . I love it , and she knows how to use it. My grandma is 89 years old and she loves how she can call her family that live in different states .
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my grandparents and they love it. Easy for them to use
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 4 out of 5 stars
Facebook Portal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to stay connected to Family out of State
This review is from Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
I would recommend this to a friend






