Customers value the ease of use and performance of Office 365 Business Premium, with some appreciating its price and features that enhance productivity. However, some customers have reported issues with the software and encountered difficulties during installation and activation. Overall, the product seems well-received, but potential buyers should be aware of the reported software and installation challenges.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 215 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
Microsoft office Business review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. I have been using Microsoft's product for years and they are great.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Business
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is Great quality. User friendly. Compatible with windows. Great for small businesses.
I would recommend this to a friend
Rated 4 out of 5 stars
Complicated setup
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this from the retailer where I bought my new laptop. Subsequently, I had issues with transferring my old Outlook files into the updated Outlook program. After working extensively with a Microsoft rep, I found out I paid WAY too much for the Office 365 suite. I could have purchased it directly from Microsoft. Would I still have had data transfer issues had I done that? Maybe. But I would have paid a lot less for the Office suite! Despite my issues with setting up the products, it's still a requirement for my business, so I have to recommend this updated version.
This review is from Microsoft - Office 365 Business Premium - (1 Person) (12-Month Subscription)
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Carolyn,
Thank you so much for sharing your experience in a review. We're sorry for the frustration you dealt with but we're happy to know you're up and running with Office 365. We care about your experience and your business.
In the future, know that Microsoft has your back - we've created an entire website dedicated to customer support for all our Office products. In addition, you have free and unlimited access to our Customer Support Team. They'll help you with any Microsoft related issue whenever you need. Here's a link to access both of those resources: https://support.office.com/home/
Feel free to reach out to us again, anytime.
Take care, Jo Office Customer Care
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good software for small businesses with Corp clien
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using MS 365 Business Standard for two years now and highly recommend it for small business owners, especially if your clients also use MS applications like PowerPoint or Excel. Not only is the software good, but the Helpdesk is incredibly good and on several occasions helped me resolve issues. Very little wait time to speak with a customer service rep who on each occasion was very knowledgeable.
I would recommend this to a friend
Cons mentioned:
Software
Rated 1 out of 5 stars
Lost for words
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If I Could Give it a zero I would cause I never got to use it. Somehow someone used the code and stole the software. I called Best Buy and you guys blamed go daddy and Microsoft. . Go daddy and Microsoft both said there is nothing they can do cause I bought it from Best Buy. So now what? I’m out the software and what I paid for it because Best Buy is the only one who gives you a code to set up the software?? Not ok
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Worthy Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Microsoft products as a whole. I purchased this because I was informed I would need all of the applications for work my job but they ended up providing me with a work laptop that was preloaded with all of the applications. I installed these onto my new personal laptop and I am very pleased
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
From my perspective:
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fine looking and performing machine. Start up was easy with no glitches.
I would recommend this to a friend
Cons mentioned:
Software
Rated 5 out of 5 stars
Upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Upgrade to my 2002 version. However, Microsoft Publisher is not included as I was told when I purchased this software.
I would recommend this to a friend
Pros mentioned:
Ease of use, Features
Rated 5 out of 5 stars
Great Features
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Improved features increases staff's productivity. Easily navigated.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We appreciate your review. We're glad to hear that you are finding Microsoft 365 Business easy to use and that it is helping with your work.
Have a great one,
Nelson Microsoft Customer Care
Rated 5 out of 5 stars
Microsoft Software
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just started my own business and Best Buy's Geek Squad advised programming I would need and assisted in getting all software downloaded onto my new computer. It was a great service to have, especially when you are used to having a company IT team assist. Highly recommended, not only for their computer skill(s) knowledge but kindness and willingness to go above and beyond to ensure your setup/any issues are resolved prior to leaving the store.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
365 download
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Couldn't been any easier. Followed the printed instructions and everything went smooth. The downloads were quick. No problems with any of the instructions on the website. They were written so even a beginner would understand what to do.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great programs
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a new remote worker, I needed Microsoft 365. It is more than I expected.
I would recommend this to a friend
Cons mentioned:
Installation
Rated 1 out of 5 stars
No Support
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
hard to install and is not supported by Microsoft and I had a week long of frustration getting this software installed on my computer
No, I would not recommend this to a friend
Cons mentioned:
Installation
Rated 1 out of 5 stars
Can't figure it out
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this item, but have not been able to figure out how to install it. The instructions they emailed me do not work. They keep telling me to go to the digital library, but there is nothing there. I need a network key, but have no idea how to get it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
New Computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Microsoft 365 lifetime plan, not the 12 month plan. Also, when the geek squad installed it on my new laptop it was not installed correctly, so currently I don’t even have it one there, because it keeps asking me to purchase the plan.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Hard to get set up but works well now.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like Office 365 and it really is essential for my work. A friend told me it would be difficult to get set up and it was! However, I had great support from Microsoft and it is great now.
I would recommend this to a friend
Rated 5 out of 5 stars
Business must have
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a must-have software for small start-up businesses. It has everything you need as you begin to develop your business. It works with Windows and Apple.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great value
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best for my small
Office and personal, very good product with good price , happy to use it
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love having the protection it offers and all the extras that it provides
I would recommend this to a friend
Rated 4 out of 5 stars
MS Office always a great help!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need to become familiar with all the new features and benefits. I learned on a typewriter in High School so going to need to do some tutorials on the "Cloud" and many new features. Not sure how secure the Cloud is. Will study up and find out.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We appreciate your review. We're glad to hear that you are tackling the new features of Microsoft 365.