Customer Ratings & Reviews

MS365 subscription price keeps increasing. Any idea on what the renewal will cost for 2026?

My coverage for services I use, need & paid all in one.

Excellent service most of the time. Most of the time my questions are answered satisfactorily.

Easy to use and can be renewed every year. Given a choice to renew or discontinue is a great option.

Serves its purpose although I'm not a fan of software subscriptions

I love Microsoft Office, however, I am not tech savy. About 1 year ago my husband needed photos for a funeral presentation. They were on my computer and I thought I shared my drive with him. I did because he was able to access the photos (too large to email). I lost access to my files on my phone's one drive. The file structure changed and I can see all his files, but I lost the vault on my phone. I reached out to Best Buy with whom I have the Total Tech membership and I also reached out to someone... I think at Microsoft support. Thankfully I can see my files on my computer, but not my phone. Which I valued greatly. I wish there was some way to access support to help with my issue.

love having this program so accessible to everyone in my family.

I like having the Microsoft 365 because I have all the products that I need and use covered under one subscription plan. I also like that I can share the subscription with my family members!

Excelent products for the Family. Good for different computers

I’m not one who wants a computer to tell me how to write a email, or an agenda for a meeting. I know what I want to say, and most of the time, WORD is trying to insert what it thinks is proper. I lose my train of thought trying to clear out what AI is trying to insert. I also don’t like it inserting it’s own version of my startup screen every time I turn my computer on.

I am totally satisfied with my "365 Family Yearly Subscription". I have been a using Microsoft 365 for the last six year with and I have enjoyed every minute of it.

So grateful for the family package that includes many products

My husband and I use Microsoft 365 a lot. It works great for us.

I am a Total Tech member with Best Buy and I don't have to worry about my services running out because I am being taken care of with my membership. You should join if you are not a member.

Family 365 is very convenient for my children to use for schoolwork.

Microsoft 365 is an excellent product-very helpful for the computer! We’re all able to use it (3) so definitely got our bang for our buck.

Family 365 is an excellent product, since we buy our appliances and electronics from Best buy.

This was essential to starting my business. Excellent!

I use Excel daily for budgeting, Keeping account balances on mortgage, auto purchases etc. I also use Word for church related activities. I can't live without it. It seems like I couldn't get along without it.

Good peace of mind for our family's system. Helps to not have to track all devices.