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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 837 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and ease of use of the 365 Family Yearly Subscription. Many appreciate that the product functions as advertised and find it easy to use. Users also value the timely software updates and compatibility across multiple devices. Finally, customers find the renewal process simple and appreciate that the software stays up-to-date for the entire family.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 837 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and my family uses this, and the Total Tech services extensively. Good!

    I would recommend this to a friend
  • Pros mentioned:
    Software updates

    Rated 5 out of 5 stars

    Microsoft 365 and Onedrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a subscriber for over 15 years. I always have the latest updates and Microsoft One Drive keeps all my data backed up and synchronized between devices. The subscription now included Copilot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a dependable product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable and gets the job done with minimal fuss!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I recommend it highly. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software easy to use. Would recommend. My children have been using for school and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto renew with Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! I know our computer & lap top are receiving the best when we automatically renew every year thru Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A letter of appreciation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft Office for years and it's one of the top Office apps available on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MNSTEELGUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT! Cannot do without it. Thank you. Everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super-savvy techs resolve all types of probs super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription provides us with a peace of mind against the inevitable going wrong in our electronics. I simply call the number given and get set up with an appointment with a professional tech person. The Geek Squad has some truly remarkable techs who solve hard stuff really quickly. The fee for going on site is new but given the time involved for the tech it is very worthwhile!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good program for me. Has helped and made my computer work much better and easier and more efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Family windows 365-Claudio B

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have had this amazing software and utilities by since one year ago and I'm pleasant so usefull in daily computers wkrks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this product daily and appreciate the options that assist our productovity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    secretary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this program for years. And it is a program that is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for our family. Renew each year for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Subscription is a excellent tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a indispensable software suite for everyday operations. The operation is seamless and fast. No lag time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, no issues and the auto-renewal feature is very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Software updates

    Rated 5 out of 5 stars

    It's Compatable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being many years a Microsoft user and finally having to conform with the rest of the world (my family) I've had to convert to the Apple environment, but have been seriously thrilled that I can still use MSN 365 Software to meet my needs. This is a God send for a Senior citizen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that is his always up to date and have had no problems been using for several years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meets our needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets our needs for all the Microsoft related items. We are not power users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works, but Why Subscription?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, but I continue to be unhappy that Microsoft moved to a subscription model.

    I would recommend this to a friend