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Customer Ratings & Reviews

Model:
CZV-00051
SKU:
5859106

Customer reviews

Rating 4.6 out of 5 stars with 4457 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,457 reviews
  • Rated 3 out of 5 stars

    Wouldn’t choose this color again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white one has a tendency to get dirty looking quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not your usual mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is the one using this mouse and he had difficulty with the user motions.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great mouse, less than great finger resting option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse but the hollow underneath creates for a slightly awkward hold. I personally like to rest my thumb and pinky on the side of the mouse but the design of this device means that there is no mouse body to rest your fingers on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse I've used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Arc Mouse is a combination mouse and trackpad. It's smooth, and very useful allowing for both regular mouse operation and swiping the way you would with a trackpad. It feels great in the hand, and it's color matched to Surface laptops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work as well as my last Microsoft mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I have to push it 3 times to get it to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, but not as comfortable as I was hoping. Using trackpad instead

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry to hear that you haven't found the Surface Arc Mouse to be comfortable. If we can be of any assistance, feel free to reach out to our team here: https://support.microsoft.com/en-us/contactus/.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always thought these mice look so neat, I finally got one a little before Christmas. This mouse lives up to everything I expected. Perfect travel companion and doesn't have to have an adapter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great mouse great battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the price is a little too high for what it is, got it on a price match deal for around $50 and does the trick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left arc mouse at another home and i don't like using touch pad on lap top so i had to buy one to use for about a month. Same performance as original one that i bought with Surface Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The lack of a middle mouse button holds it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and connects quickly and flawlessly. The use of AAA batteries allows for quick battery swaps instead of having to wait on it to charge. The only drawback is the lack of a middle mouse button. I use many programs that utilize this button, and its loss can be felt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best portable microsoft mouse yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product from Microsoft. I love the form factor for travel and the ability to scroll vertcally and horizontally (like an Apple Magic mouse but MUCH better) makes this well worth the price. Glad I was able to find one in stock...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will no longer connect to bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month after purchasing and just beyond my return window the mouse no longer connects to my surface and is not recognized in pairing mode by multiple conputers. Blue tracking light is still on and can put into pairing mode, but cannot get further than that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not ergonomic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird angle for my hand, difficult to scroll, hard to manuver, rather use track pad on laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, so neat that it bends as it does. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact that it turns off when you flatten it out

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving us your honest review. It's true the Surface Arc Mouse was specifically designed to power off when flattened fort optimal portability. When in the arc position, the innovative technology can be be used on a range of surfaces, from hard-wood to even carpet. If the Surface Arc Mouse isn't a comfortable fit for you, perhaps you might consider another option to pair with your surface device.

      The Surface Mouse is a lightweight option at a mere 3.21 ounces, and is designed with a slight curve for comfort. You can find this mouse on Best Buy's website here: https://www.bestbuy.com/site/microsoft-surface-mouse-silver/5663300.p?skuId=5663300.

      We hope we can be of assistance finding the right fit for your Surface experience.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best non apple mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Mac and I changed to Microsoft and I hated the mouse my desktop came with. I definitely missed my Magic Mouse. I upgraded to this mouse and I LOVE it! Love the touch pad and the sensitivity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for short usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hand starting to hurt after long usage. Otherwise it is fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use and not Red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this is not red. It is more of a burnt orange. I found it difficult to use. scrolling is so hard to do on this mouse. Save your money. Nice concept it didn’t meet my expectations.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good mouse but prefer the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay mouse. was looking for the original one but tried this one. its bigger than the original one. the rubberized material is also subject to easily getting scuff marks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient for travel but not ergonomic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should and was easy to setup, but it is not very comfortable to use. Scroll wheel is by touch which is hard to get used to as well. Does the job, but will not buy another one.

    No, I would not recommend this to a friend