Customer Ratings & Reviews
- Model:
- ELG-00040
- SKU:
- 6382141
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Surface Arc mouse for its portability, sleek design, and comfortable feel. Users appreciate its convenient size, overall performance, and reliable Bluetooth connectivity. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Love this mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, so neat that it bends as it does. Highly recommend
I would recommend this to a friendBest non apple mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have a Mac and I changed to Microsoft and I hated the mouse my desktop came with. I definitely missed my Magic Mouse. I upgraded to this mouse and I LOVE it! Love the touch pad and the sensitivity
I would recommend this to a friend- Cons mentioned:Scrolling
Convenient for travel but not ergonomic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should and was easy to setup, but it is not very comfortable to use. Scroll wheel is by touch which is hard to get used to as well. Does the job, but will not buy another one.
No, I would not recommend this to a friend Not very comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the fact that it turns off when you flatten it out
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving us your honest review. It's true the Surface Arc Mouse was specifically designed to power off when flattened fort optimal portability. When in the arc position, the innovative technology can be be used on a range of surfaces, from hard-wood to even carpet. If the Surface Arc Mouse isn't a comfortable fit for you, perhaps you might consider another option to pair with your surface device.
The Surface Mouse is a lightweight option at a mere 3.21 ounces, and is designed with a slight curve for comfort. You can find this mouse on Best Buy's website here: https://www.bestbuy.com/site/microsoft-surface-mouse-silver/5663300.p?skuId=5663300.
We hope we can be of assistance finding the right fit for your Surface experience.
Kind regards,
Jessica
Surface Customer Care
Good for short usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hand starting to hurt after long usage. Otherwise it is fine.
No, I would not recommend this to a friendhmmmmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had an awkward fit. couldnt rest my thumb and pinkie on the side
No, I would not recommend this to a friendThe Arc of Triumph!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks stylish and is wonderfully functional. Replaced an older version of the Arc mouse that had a USB dongle. I am very pleased with it.
I would recommend this to a friend- Pros mentioned:Portability
Handy but not perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Form and size are great for portability. Not the greatest at automatically connecting though - I have had to set it up again or restart to get it to work properly. A little pricey so wait for a sale.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you've been having some difficulties with connecting your Surface Arc Mouse to your device. To assist, we highly recommend troubleshooting your mouse using this link here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
We sincerely hope that helps.
Kindly,
Heather
Surface Customer Care
Chemist Cliff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. I was skeptical at first, however, when I tested it in the store, I was sold. This mouse performs wonderfully.
I would recommend this to a friendMouse Person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love making the statement "I am a mouse person!" People look at me as if I am some nutso! Honestly, I prefer using the mouse as oppose to the pad though I am at times surprised at how accurate is my pad.
I would recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking product and concept. But it will not stay connected to my computer. I’ve tried changing batteries and everything else I could think of. I grew tired of it after a couple days. Returning it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Aaron,
Thanks for taking the time to reach out. We'd like to chime in to offer some assistance. If you are using a Surface device or computer with Bluetooth 4.0 or later, your Surface Arc Mouse should be able to connect as long as these system requirements are met. If you have already checked these system requirements, we highly recommend trying out these simple troubleshooting steps here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
Perfect addition
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my Microsoft surface pro. Like the color and keyboard performance is as good if not better than any other keyboards. Worth the investment to upgrade.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse works great with surface pro, like the way it feels in the palm of your hand. I also like that it works with any computer that has blue tooth technology.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – We're delighted that you're enjoying the comfortable feel of your new Lilac Arc Mouse. We hope it continues to serve you well. Cheers, Erica Microsoft Outreach Team
- Pros mentioned:Comfort
Its nice and comfortable but..
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty comfortable but the mouse freezes up on the screen a lot while I'm working and I have to sometimes turn it off then back on to get it to work again.
No, I would not recommend this to a friend New layout without center strip sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an earlier version of this mouse with a metal strip in the middle. I liked it a lot. The problem with this mouse is that when you mean to click you often get a right click, which is most frustrating. I don’t know why they change the layout of this mouse.
No, I would not recommend this to a friendGreat mouse for my Surface laptop!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Surface 2 laptop about a year ago, and decided to pick up this mouse to keep my trackpad clean. Great mouse, syncs to my laptop easily, and is good quality!
I would recommend this to a friendFlexible Mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the pink color of the mouse. It is comfortable and pretty solid for being so flexible. It has a good texture and grip on it as well.
I would recommend this to a friendGood blue tooth mouse but learning curve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easily to a windows and Mac computer. There is a learning curve when using it. The mouse doesn’t feel the same as a standard mouse and takes some getting used to especially when navigating the cursor around the screen
I would recommend this to a friendGreat for PC, not great for Mac
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great mouse for a PC, but clearly designed to be the competitor to the magic mouse for Mac, however the swipe functionality is vastly inferior to the Magic Mouse
I would recommend this to a friendGood mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ability to flatten the mouse for storage when not in use. I think this is a really cool feature. The only con I find with the mouse is that for someone with smaller hands like myself, the mouse is not as comfortable or easy to use.
I would recommend this to a friend