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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1082 reviews

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83%
would recommend
to a friend

Customers are saying

Customers commend the Band 2 (Small) for its GPS, heart rate, and sleep tracking capabilities, along with its comfortable design and accurate readings. Many appreciate the device's features and compatibility, but some find the battery life could be improved. Concerns were also raised regarding the size and weight of the band, as well as the durability of the band material and its water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,082 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good workout band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this band... Better then the other bands I've have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my fitness watch because it tracks everything that I need it to while working out. I would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, easy to use, charges quickly, comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this band.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product at a great price. It keeps track of everything that I could want when I'm exercising or just having a regular day. Let's me know if I'm being too lazy or not. Receives text & phone calls to the point where I may leave my phone some place else & then get the text or phone call to my band. It's solid & well made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and Creative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more than a toy, It produced biofeedback for me. Made me more aware of myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never thought I wanted one. But now I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won a Fitbit. But because I have a windows phone, I decided I'd rather have the band. I'm actually enjoying it. When I'm in a meeting and my phone is on vibrate, I can look at my wrist and see who is calling or texting. I can check stock quotes, the weather, news and many other features. And of course it will track my workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best band, nice soft fit, all the features you need.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Not great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Garmin fenix 3, and wanted something a bit cheaper! Well I read some good things and bad things so I decided to try this out! Got the band 2 home, set it up, and went on a run. It is a bulky band, and I didn't like what it showed me on the band during my run! I returned this and went and bought a Garmin Fenix 3 HR!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is so much better than any of the fitbits

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter who wanted a less expensive one. She was very happy with this one as it had more functions.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Windows Band 2 - glitch after glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed charging and care instructions as directed yet this band was sent back to Microsoft on two occasions for replacement due to battery charging failure. I'm now on my third malfunction in about a year and they will NOT honor the 1 year warranty because I exceeded it by about a month. No extensions given for replacement units!!!??? Never buying another Windows product again - you've lost me as a customer. In addition, from the first malfunction all Best Buy did was to give me the number for Microsoft customer service and sent me on my way to call them on my own - lovely. How about some customer service for all the $$ I've spent at Best Buy?? - guess I'll be looking elsewhere for my electronics needs and keeping a keen eye on customer service. Not satisfied one bit with either Microsoft OR Best Buy. So be it - my money will be spent elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Band 2 ~ Best smart watch ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Band 2 ~ Best smart watch ever! My friend just had a triple heart bypass... Needless to say, I care about his health. So I decided to buy him the Band 2. He can now monitor a whole host of health details that his Doctor can use as critical data to help in overall health assessments. great product to be sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wearable gizmo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few improvements will make it perfect. Microsoft health app is a major plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fitness band out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few different smartwatch/fitness trackers. This is by far my favorite. I owned the first version of the band and then had to buy the second one when it came out. Way better than the first and can't wait to see what they do with version 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my way to leading a healthy lifestyle and was undecided about which activity band to purchase to help me on this journey. After some research and a very helpful Best Buy employee I chose this band and I couldn't be more happy with my decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thought is was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it could be able to turn the normal way like watches to view better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft band is easy to see, understand, and personalize to your fitness goals. It is durable and that is a big point. I had fitbits and a garmin device and they just broke. This one is also sstylish with great battery time before charging

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great User Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft band is a great product, and with the 2nd version they've really improved some features. However, I failed to read up in forums about the common random screen cracking issue the band 2 is having. I've since upgraded to another brand, but if you do purchase this make sure to get it protected.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Abdul, The Band 2 includes a 1 year limited warranty. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/microsoft-band/en-us/support/warranty . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Didn't last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 15 FEB 2016. Today is 28 JUN 2016, and this Band now shuts off (will not turn back on) within minutes of taking it off the charger. Battery indicator shows full, so there must be something else going on. Time to take it back to Best Buy - glad I bought the 2 year extended replacement warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Second activity tracker purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with my initial purchase, I convinced my husband to purchase one as well. He is quite happy.

    I would recommend this to a friend