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Customer Ratings & Reviews

Model:
MU5-00002
SKU:
4583986
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Customer reviews

Rating 4.1 out of 5 stars with 1082 reviews

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83%
would recommend
to a friend

Customers are saying

Customers commend the Band 2 (Small) for its GPS, heart rate, and sleep tracking capabilities, along with its comfortable design and accurate readings. Many appreciate the device's features and compatibility, but some find the battery life could be improved. Concerns were also raised regarding the size and weight of the band, as well as the durability of the band material and its water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,082 reviews
  • Rated 5 out of 5 stars

    great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Fitbit HR died for no reason after having it for only 6 months, I wanted to give the band a try. The Microsoft Band 2 seems to be much more accurate, especially with the step count and heart rate monitor. Overall am very happy with the product so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I was getting ready for a 12k (marathon relay). I'm done with the 12k now and I'm still using it. It's a great little companion to everyday life! Plus it syncs to my phone for updates, texts, calls, etc. One of my favorite gadgets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the smart watch features and fitness features blended. People may hate on microsoft but what other bands has voice commands through Cortana, plus voice and screen text replies amongst other inovative and helpful features!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade to the older version, however it is still lacking a lot to compete with other devices that are coming out. The one thing that would make this a keeper is if they would make it more comfortable and would make it more seamless when using with anything other than Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a strivv didnt like it, felt cheap and didnt track calories well. Took it back and definitely upgraded to a excellent working fitness tracker/smart watch in the microsoft band 2. I wear it every day to work and gym. Couldnt be better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quit working after a few weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit working after a few weeks - I had to exchange it for another one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2.0 is 100 times better than the original. does everything i need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fitness band on the market. I will buy this again and again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lot of potential-display bothered me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore it two days and returned it-I bought it on impulse without researching it. Liked the fit and how it functioned BUT it was just a bit too bulky and I had to wear it with the display on the inside of my wrist in order to read it's long rectangular display-just not how I wear a watch...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the smart watch especially because it has all the features that not every other products have. I haven't had time to test the performance though as I had to return as the size of the product did not match my wife's arm.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only having product for 2 weeks it never came back on again. Took back to Best Buy and they immediately replaced it. After only using new one for 1 month now it won't turn on again :/ Very sad because when product works it's amazing but doesn't do any good if it doesn't turn on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes awhile to get the hang of functions. Could be friendlier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for physical tracking, it's a little bulky though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wearable that combines fitness tracker and SmartWatch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I wanted. Use mostly for biking and walking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    having some problems connecting to the microsoft h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having some problems connecting to the microsoft health app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Band 2 Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so I bought 2 Microsoft band 2 for me and my husband (actually he bought them for us for my birthday and since we are avid hikers and into tech and fitness they are perfect. I don't have one thing bad to say about them

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. Battery runs out every 2 days even if not used. My Garmin last 7 to 10 days and I use it all the time. If battery runs out you need to reset time and date. Dumb. Nice try Microsoft but poor execution.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is functional and stylish. Like wearing it all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functioning well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing all that I want from the device so far. No issues.

    I would recommend this to a friend