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Customer Ratings & Reviews

Model:
MU5-00002
SKU:
4583986
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Customer reviews

Rating 4.1 out of 5 stars with 1082 reviews

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83%
would recommend
to a friend

Customers are saying

Customers commend the Band 2 (Small) for its GPS, heart rate, and sleep tracking capabilities, along with its comfortable design and accurate readings. Many appreciate the device's features and compatibility, but some find the battery life could be improved. Concerns were also raised regarding the size and weight of the band, as well as the durability of the band material and its water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,082 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch! Prior to this purchase, I had bought and returned 7 others because they either stopped working, messed up my skin, or was way too bulky. #perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this band has everything you need to track health

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life and integration with my Windows Phone. Microsoft Health is a great app that keeps track of my fitness. It also links up with MyFitnessPal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Fitness band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom and she loves it. The battery life is good, setup is easy and she feels better knowing she can see how many calories she has burned or steps she has taken. A must buy for the fitness guru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything I needed it to heart rate was the best part very accurate and precise Best activity tracker for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good band but wear uncomfortable. djdsksksjeenrbdjdjf

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Wellness Tracking Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how you can see who is calling or text as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this band. Switched from a fitbit fitness tracker. Has more functionality and is spot on with tracking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy a Microsoft Band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Microsoft Band just over year ago at Best Buy had trouble with the band afte just 6 months. I sent it back they replace the band after 13 months from the date of purchase the band died and they will not extend my warranty to repair it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally used it on my Lumia 980 and it worked great. Recently swapped over to an iPhone6S and it still is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a big wrist this is the one for you. The only one that fit with out special ordering. And if you can't hear your phone you need this and the other stuff is alsome nba mlb nfl scores and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessly since day one. Not nearly as buggy as the android wear watch I had. Battery easily gets through two days and charges very quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally reviewed this product after having it for a few weeks and I really liked it, however that changed for a couple of reasons: 1. Outdoor visibility - I originally bought this because of its golf functionality but the screen is not visible in daylight which makes the feature pointless. 2. And probably the biggest complaint is the band snapped after less than 4 months of average use. I followed all the care instructions but it still snapped and from what I can tell it's a design flaw as to where the rigid part ends and the 'flexible' band begins.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best suited as a smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is better geared to being a smart watch for casual exercises like walking. Do not expect this to accurately track heart rates during your entire exercise routine especially with alot of movement. You will see inaccurate heart rate peaks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Bshopper, Your Microsoft Band 2 feedback is important to us. In the meantime, please check out our support site that may help you to resolve the issues with your heart rate monitoring that you are experiencing: https://www.microsoft.com/microsoft-band/en-us/support . If you need further help, please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration this has cause and hope this was helpful to you. Microsoft

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life really sucks. after 2 weeks of good use all of a sudden it wont hold battery charge long. Charged the night before in the morning take it off charger and 4-5 hrs later battery dead

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello elletta, The Band 2 includes a 1 year limited warranty. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/microsoft-band/en-us/support/warranty . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the band everyday. It has helped me stay active. It keeps me accountable not only to myself bit with others also. Love all the customization options. Totally recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect balance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is the perfect balance between a Smartwatch and fitness band. . Love the Microsoft Health app too. Far surpasses any fit bit and much simpler to use than an apple watch too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Band has made my daily events very easy to do while I am active or just relaxing on the wrist for someone who doesn't have pockets.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Microsoft Band 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Feb 12, 2016 and already having issues with the battery. Battery states its 100% charged, then when you unplug it from the charger it shuts down. It wont start back up with the power button or the two button method. When you plug it back into the charger it advises you that the date and time need to be reset due to the lack of power. Just a vicious loop that it puts you in. Only had the device a little over three months and only used it 50% of the time, very uncomfortable on the wrist when wearing for a short length of time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello SavageWarlord, The Band 2 includes a 1 year limited warranty. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/microsoft-band/en-us/support/warranty . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Bulky and stiff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy this band so much as the interface is best in class. However the band is so uncomfortable. It is thick and not flexible, in addition the clasp is extremely bulky.

    No, I would not recommend this to a friend