Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 290 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers admire the Band Smartwatch (Medium) for its sleep tracking capabilities, comfort, affordability, and accurate heart rate monitoring. However, they express concerns about its short battery life, bulky design, and the fact that the screen scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 290 reviews
  • Cons mentioned:
    Bulky

    Rated 2 out of 5 stars

    Bulkie and not water prof or resistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to charge but bulky and not water proff. Heart rate monitor slow and not even close to accurate. To new and with to many bugs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    just one word

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be minimum of fifty characters..... So, one word! AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for my daughter!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a band, nit the cheap sticky plastic like some. Great tracking options and sleep monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    High Value as a Smartwach & Fitness Band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Band holds high value as a Smart Watch as well as being a quality fitness band. The majority of consumers will appreciate the standard pedometer & sleep stats that virtually all smart watches and fitness bands provide, but the Microsoft Band adds the ability to read your heart rate, view text messages, see Facebook & email notifications, and log routes using GPS without a requirement to lug your phone with you on your journey. Besides the plethora of features the Microsoft Band offers, the value really comes in with compatibility. The Microsoft Band is the only smart watch that can be used with Windows Phone, iPhones, & Android phones. This means that your $200 investment will travel with you even if you get a new phone. Consumers often have their favorite device/operating system, but this doesn't mean we should be stuck with an old phone because you purchased a fitness band or smart watch that functions exclusively with one operating system. PRO: MORE FEATURES / BETTER VALUE THAN FITBIT The most popular fitness bands are the Fitbit line of products. At $94.99 the Fitbit Flex can be found almost anywhere. The price seems great, but this device has no screen which means you must use your phone to view any specific information - This gets old very quick. If you are going to spend around $100 you will very quickly realize that anything worn on your wrist 24 hours a day should at least tell you the time. The next jump up in the Fitbit world is the Charge at $129.99. Now you can finally see what time it is and review the most basic information right on your wrist, but the features mostly end there. You will be able to see the name & phone number of calls coming in to your synched device, but that is it - which falls short of being a helpful or fun smart watch. In order to have a Fitbit with similar features to the Microsoft Band, you must climb up to the $249 Surge with the heart rate monitor. You can now read text messages, but the screen is colorless, the device lacks style or any individuality, and it is more expensive than the Microsoft Band which has just as many features. PRO: NOTIFICATIONS The Microsoft Band allows you to customize which notifications you see on your wrist. Facebook updates, emails, text messages, Amber alerts, weather updates. Select which information you would like to see and get a light buzz on your wrist the next time new information is available. Finally you can read text messages in business meetings! PRO: REMINDERS While similar to Notifications, Reminders deserves to be mentioned independently. When paired with a Windows phone, Cortana can remind you to do a certain task when you arrive at a certain location. Example: My wife asks me to purchase Cilantro the next time I am at the store - which I will never remember on my own. So, I use my Microsoft Band to bring up Cortana and I simply say, "Cortana, the next time I am at Albertsons - please remind me to get Cilantro." (Be nice/polite to robots. When Skynet is goes live, you'll be glad you were.# Cortana will have me verify which Albertsons I go to. And, the next time I pull into the Albertsons parking lot, my wrist will buzz and I will see a message reminding me to buy Cilantro. Happy wife - happy life. PRO: INTERNAL GPS While most fitness bands and smart watches will show you a route that you have run, most require your phone to go along with you. The Microsoft band will track your route without your phone present in any way. Leave that bulky phone at home. It is never comfortable to have your phone bouncing in your pocket, strapped to your arm, or stuffed in your shirt #ladies?#. PRO: LESS CANCER Sure I'm being a bit sarcastic here, but Skin Cancer is no joke. If you are worried about your exposure to the Sun, the Microsoft Band does come with a UV Sensor. PRO: HEART RATE MONITOR If you're not a fitness fanatic you may think you don't care about the heart rate monitor, but this is probably not true. The Microsoft Band uses the sensor to track your heart rate all day and all night. This means the sleep tracking info you see is more accurate. See not only the length of time you slept, but the quality of sleep you are getting. With heart rate info the Band doesn't simply guesstimate based on arm movement - it can sense when you're body is actually relaxed. PRO: SCREEN & SCREEN PROTECTION FINALLY a hardware manufacturer who understands that screens get scratched. The Microsoft Band comes with a screen protector - not just temporary plastic to protect the screen while in the box. Also, the colorful screen can be easily read in both low light & bright sunlight. PRO: SUPPORT / UPGRADES Unlike the Fitbit, the Microsoft Band receives frequent software updates which adds new features. So far they have added a cycling app, a keyboard, and more. Read about the updates here: http://www.cnet.com/news/microsoft-band-update-adds-new-tools-a-keyboard-and-an-sdk-for-apps/ PRO: WEARABILITY Unlike any other Smart Watch or Fitness Band, the Microsoft Band was designed to be worn either on the outside of your wrist - or on the inside of your wrist. You will be surprised how comfortable & convenient it is to read with your palm facing upward. Excellent for runners and couch potatoes alike. PRO / CON: WATER The Microsoft Band is definitely not water proof, but don't turn away before you get the following information. Microsoft states that it is "dust and splash resistant", but they go out of their way to repeatedly say that "The Microsoft Band is not waterproof and should not be immersed in liquid for any period of time." The Microsoft Band meets the following certification related to water: IPX7: Protection against temporary immersion in water #at depth of 1 meter for 30 minutes#. All of the manufacturer info related to water can be found here: http://www.microsoft.com/band/waterresistance Though Microsoft clearly promotes caution, users have put the Microsoft Band to the test dunking it completely under water without any major problems. Microsoft website suggests that the microphone would be the first to experience issues if the band is exposed to water. Take a look at the main user test: http://youtu.be/ANcH-eLv9jw I wouldn't suggest Deacon buy Microsoft Bands for all of his Smokers #and Mariner has gills, so he'd ruin his Band for sure#. You probably shouldn't shower while wearing your Microsoft Band, but you can certainly wash your hands #and perhaps dishes# without worry. PRO / CON: BATTERY LIFE The Microsoft Band loses battery life the same way as a smart phone. The more the screen is on, the more you use GPS, and the more notifications you receive - the faster your battery drains. That being said, Jack Bauer would have no problem making it through a full episode on a single charge. Simply charge the phone while you shower, or while you're on the computer and you wont run into any battery life issues. 45 minutes will charge the band to about 80% while another hour will get you to 100% #from the back to the middle and around again#. PRO / CON: CHARGING CABLE The charging cable is magnetic which leaps into place on the back of the Microsoft Band with a satisfying click. #The link is almost as strong as the bond between your dragon & your ponytail.# The downside is that the charging cable is not Micro USB. This means that unless you want to pay extra to purchase additional charging cables #or take the cable with you wherever you go#, you will only be able to charge the Band in one location. CON: COMFORT The largest complaint about the Microsoft Band will be comfort - which is obviously a very big deal when buying something you will be shackled to your wrist the majority of your waking hours. The Band contains many components on all sides of your wrist making it rather rigid. It barely opens wide enough for you to slip your wrist inside. Don't worry though - the majority of those wearing the Band agree the discomfort fades #and may even become 50 shades of wonderful#. Luckily the Band is adjustable - regardless of the size you purchase. CON: SIZE / MATERIAL The Microsoft Band is bulky due to all of its batteries and components. For those of you #like Jack Traven & me# who wear G-Shock watches #when saving the world one bus at a time# - you'll understand that such bulky wrist-wear can make it difficult to put on a jacket or long sleeved shirt. The bulk with the matte / rubbery finish makes it extra likely to get in the way. If your sleeves or cuffs fit tight, you may have a hard time wearing the band. CON: NO SPEAKER While the Microsoft Band does have a microphone next to the screen, it does not include a speaker. Sadly, this means that Cortana's sultry voice is stifled and she must communicate with us via text. For now we'll just have to squeeze into our high wasted antique future slacks, boot up our digital copy of HER, and comb our creepy mustaches while we melt to the sweet sounds of ScarJo. CON: NO MUSIC Because the Microsoft Band has no user accessible memory, we cannot store our music on the device. It also means there is virtually no chance of music being added as a feature with future software updates. If you want music while you run you'll need to bring your phone along. Or, forget the phone jog like John Cusack - 20 pound boom box raised above your head, trench coat flapping behind you like a khaki cape with sleeves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for features. However cortana does not work with IPHONE. That's the only down side.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Good watch but screen died after a month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch did everything it said it would. However the screen died today so I had to return it. Got a Fitbit Surge instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great functionality but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band works great to track my workouts however it takes a while to get used to due to the band not being flexible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness band

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it said it would do it's awesome would definitely recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Smart Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I both both these. Very good price and they work perfectly. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say to you all this is a most. Amazing item & great gift idea!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for runners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it keeps my steps and sleep schedule which is very helpful to my health

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suit my lifestyle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good track your calories. Its battery is good for 1-2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very long pick but after good reviews we made the right choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitness Gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the reliability of this fitness gadget!!.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Form factor not very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracelet is not the best quality and has broken since I got it, however the overall fitness band experience is exceptional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family member loved this as a gift. You don't need an apple watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SMARTWATCH!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS MICROSOFT BAND SMARTWATCH FOR MY WIFE. SHE LOVES IT!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Counted my steps even though I was walking.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn't do anything for me. It counted my steps although it was off and not on my wrist. Returned it the next day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped high and low to find my best deal here at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work with any phone and battery life is great and fit great

    I would recommend this to a friend