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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 180 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are impressed with the sleep tracking, notifications, price, GPS, and ease of use of the Band Smartwatch (Small). They find the sleep tracking to be a bonus feature, appreciate receiving notifications for calls, emails, texts, and Facebook messages, and consider the price to be reasonable for the features offered. The built-in GPS is also well-received, and many users find the watch easy to use.However, customers have concerns about the battery life, durability, size, design, and comfort of the watch. The battery life is seen as rather short, and some users have experienced issues with the watch falling apart after a few months of use. The size and design of the watch are also mentioned as drawbacks, with some users finding it bulky and uncomfortable, especially on skinny wrists.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 180 reviews
  • Rated 5 out of 5 stars

    great smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch for tracking workout progress. The app. Helps with viewing trends and optimizing performance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feature rich, issues with comfort and sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is quite sitff. It takes over 2 weeks to get sort of "comfortable". The sales person told me to go with small which turns out to be too small.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gift recipient seems happy with the product! I was happy with the price and the value of the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow or no sync to the Microsoft app on my iPhone, poor at tracking steps. I frequently have to reboot my phone and band, as it stops tracking or just gets stuck in sync mode. Blue tooth connection has improved with recent update so notifications of texts, calls, and email is there but you cannot respond without the Windows phone. I'm going back to my Fitbit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Not good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a great gift to anybody. Poor design, bad connecttion...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartwatch from Microsoft!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the product as a gift for someone they love the watch it fits well and has awesome features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs smaller band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She is 17 but on the smaller side. Watch works great just wish we could make it smaller to use tracking better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the service and product and hope to get more product only from bestbuy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So uncomfortable band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife thinking that was a good gift, but when she tried on was so uncomfortable band that she ignore all of the functionality on it. I also tried on and it has a poor design. Talking about its software was ok, it allows you to check your training but not your messages (was paired to an Iphone). I returned the band in order to buy another one from another brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the features - well worth the $. Buying one for my husband next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it is awesome...Comfortable, lots of features, durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got us all trackers for the new year. This one works great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I both bought these. Cool features. Awesome watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used this for training it worked well, suites all my data needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for christmas. She loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family member loved this as a gift. Definitely would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was ok, but it would not read heartrate correctly. Which was the reason my girlfriend wanted it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good. Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and accurate and would recommend this to a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Not to go watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute what were I was looking for but it's too gig for my wrist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is awesome.it totally challenges me to get off my bum.

    I would recommend this to a friend