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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,289 reviews
  • Rated 5 out of 5 stars

    Xbox Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset if you’re only motive is to communicate with your team. It’s basic & gets the job done, nothing fancy. It’s just straight to the point

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good for beginners

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is god for the price but the quality unfortunately is not the best

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Works but not great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok but you get what you pay for. It could feel a little more solid and that would make it better.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok product. You get what you paid for, it doesn't last long, maybe a couple of months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't last very long. Not sure if it was the product or my son being hard on them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Garbage !!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant hear cant talk or communicate . Just download the X box app on your phone Android or Apple (Androids better though lol) It's easy to hear , clear and 100x louder than these headsets . Plus I tried using this on Anthem it would not even recognize it as I tried a turtlr beach 1rst which almost worked it had sound (very little ) but the mic didn't work . Well after that when I plugged this inand went into Anthems munu to change the headset input (after it was done on Xbox already) It kept only saying Turtle beach I don't know if it is because this does not have a 3.5mm headphone jack but the input on this din not register at all and all the reviews say it's junk but I had to try for myself . IT IS JUNK GET THE FREE X BOX APP YOU CAN ADD HEADPHONES TO YOUR PHONE TOO IF YOU DONT WANT TO JUST LEAVE IT ON SPEAKER LIKE I DO

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced Xbox one wired headset. A little to snug around the head but works as intended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset. Nothing special.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it lets you chat, it is a bit pricey for what it is. I would rather save a little bit and get a better headset. But it ain't bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for just chatting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancé. It's just average, it's not as sturdy as I thought it would have been, it feels cheap but it'll do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap headphones that get the job done if you’re only concern is chat and nothing else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what my husband needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband just bought an Xbox and needed the headset. I love that the protection was very inexpensive so he can replace it if anything happens.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No so empressed with the headset. It's really flimsy and the connection to live isn't that great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in its class. Costs double but well worth it. It has a special connector the designed for the Xbox controller. Xbox Series X compatible. Also fits the series 2 controller. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the headset that came with xbox 360

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work for a while but stop working within a few months. We go through roughly 3-4 pairs a year.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Not very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work they work well, but after a short time they stop working. I've had to exchange twice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be ready to buy another headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is cool if you're low on funds and just need a basic headset. Last about 6 months and then the mic seems to go out and your party members can't hear you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for the price ..decent quality but then again it's the third I've purchased in 6months..lol

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and cheap. Did not last long. Not worth the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. IWould recommend the headwear to anyone that needs one. . My grandson was very pleased. It was Great and reasonable pricedBest Buy is in a convenient location for me. I have purchased several items from his store and I have always been pleased Best Buy is one of my favorite stores

    I would recommend this to a friend