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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,289 reviews
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good and basic headset for chat only. I don't like bulky headphones so this is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These break easily and the sound quality isn't always the best. My second pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good except the wire. They use the thinnest wire you can find

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Pretty basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too comfortable. Good coms but bulky. Mute feature is convenient.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and for the price you can’t argue the value.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Microphone doesn't seem to work out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested it out while playing a game with an online friend. I could hear him but he said he could not hear me. I'm unsure if my microphone is broken or if the problem is on his end, but I'm inclined to think I may have gotten a bad headset because his headset seems to work fine with others.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product. Came with the system but I broke it. Bought this one and it has a headphone jack as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice people and the staff was nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice to me and they did a good job giving me what I needed

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Works for 3 month before the die

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the insurance cause they don’t last long enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience at a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still one of the easiest microphones and headsets to use. I like these when I'm not using a stereo headset and I want to run everything through the home audio system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Crystal clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear audio, makes for excellent communication with others on the game

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Standard Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming but doesn't last forever and is delicate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised but way too expensive but your choices are limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic Xbox headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this headset while the wife is talking me. One ear for the guys and one ear for the wife, win-win scenario. Not the greatest for sound quality but it gets the job done

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Stopped working on 17th Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset stopped working just after two weeks. No sound. The little adapter that plugs into the controller does not hook up very well anymore. If I squeeze it to the controller with one hand I can play with the other. Microsoft provides a mere 90 day warranty for this headset which makes sense now. Its totally not worth it. Also, it stopped working just 2 days after Best Buy's return window closed. Stay away. DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable, sturdy and not bulky at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Basic Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a simple headset to play online with since the Xbox One system no longer comes with a mic like the old Xbox 360 did, but luckily this mic works perfectly for what I needed as I didn`t need the elaborate Astros or Turtle Beach headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my original mic, hoping that this doesn't have the same problem with the wire connector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Bought this as a replacement for one that the cord went bad. Wish that they could have designed the cable strain relief a little stronger. Kinda wimpy. Just be gentle on the cable where it goes into the controller adapter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay. They need to update device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update device in order. However device is okay. I’ve returned item pretty often

    No, I would not recommend this to a friend