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Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,289 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Stopped working after a few weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Microsoft chat headphone to use with the Xbox One system. After slightly over three weeks the audio stopped working. The sound was garbled to those listening remotely. Will not buy this product again. Have bought a Turtle brand headphone and works great. This was used with great care and not transported to another location. Also, this is the second exact same headphone that I bought and both had the same problem. Too late to return the first one. Will try to return the second one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    They Break but They Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the title says They break but they work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average headset at a good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, but gets caught in my long hair! Oops!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap product broke in about 2 weeks wouldn't buy again.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello johnH, Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good headset but uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but very uncomfortable after about 30 mins of play

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a replacement headset. the audio went out on the original went was purchased for Christmas.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    ok mic for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic works fine . Have had to replace several times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice, good product, kids are happy.........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are easy to use but the mic sometimes doesn't work very well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a free gift with the purchase of the Xbox. Can't complain it works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a standard headset, nothing special but definitely gets the job done well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Right value for price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son's gaming chat with all his friends who are online gaming with him

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. I should of bought the full headset but I will keep it because I’m not a big talker when I game anyways. If you do not want to hear your surroundings or need clearer conversations, I would not recommend this Headset.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusty and reliable - They may be cheap but good. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the single side vice dual headset for communications. Makes it easier so Other noise not completely muffled out. Old one broke and this was available right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son wanted in order to talk to friends while playing Star Wars Battlefront. Experiences little to no communications breakdown while using. Great for everyone else in the room as they don't have to hear the conversations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    white noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what level the volume is during dead air you hear a subtle high pitch sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do, that is when people actually talk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If treated w/care, this is a great communication device for video game consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's okay if you just need to talk on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality for a mic better then the 360 version

    I would recommend this to a friend