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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,289 reviews
  • Rated 5 out of 5 stars

    great headset for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. It’s very simple and easy to work with. And at that price it’s even better does everything you need to, and have a great gaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic mic but nothing flashy would suggest to someone with a budget

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset does not last long. Microsoft will replace them under warranty, but it takes forever. We've gone through 3 of these already and have only had our Xbox One for a year. This is no fault of Best Buy, just a poor quality product from Microsoft.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy is great for gaming needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the protection plans. Microsoft doesn't make products to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a neccesity for any serious gamer. I use it as a backup for those long gaming sessions where I drain the batteries on my Turtle Beach headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was needed!!The headset is perfect and work very well with our system. I need to go purchase another one for my other grandson.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok for beginners just getting into the gaming world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok for its price, even though i will be right back here next year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headset for xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works fine. It is easy to set up. A bit expensive for what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mic for the novus gamer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. I worked these headphones long and hard.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Good idea, not so great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good concept, but broke within 4 months. The quick mute/unmute button was handy, but the mic stopped working and gave a loud static noise to the other party members.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    A good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for the price. I would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was good to chat with friends just a little to sensitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good well I mean for beginners and it’s kinda comforting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start for young online gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to start out some young online gamers. Works as to be expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Basic Head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic replacement headset that works as well as the original

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids seem to enjoy. Seems as if they can hear other, so they do the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids of any age. I would buy this product again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels pretty flimsy and not well made. I really wish The Xbox stopped attempting to use proprietary connections all together...but the mute button attached at the bottom is nice. Had some connection issues at first but was able to work around it. It's overpriced, but not sure what the alternative is!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Above average.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it should. Light on the head. Easy to use.

    I would recommend this to a friend